Vaps Retentions Consultant
6 days ago
The consultant must have strong selling and retention abilities
- Ensure high level of customer satisfaction through proactive support and active listening
- Ability to educate and convince customers to the value of our products
- Must have upsell and Cross sell capabilities
- Provide internal feedback on how to improve client retention
- Deal with outstanding debit order and payment arrangements
- Ability to accurately assess customer needs and deal with objections that may arise
- Ability to feedback issues of compliance and insurer requirements to management
- Must have the ability to re-sell products should customer wish to cancel
- Liaising with correct departments to resolve any administration issues and following up until resolution.
- Ability to handle a high quantity of policies in an efficient & timely manner.
- Attention to detail necessary.
- Provide feedback to management with regards to any risks posed to the business.
- Maintain and develop professional telephone skills and ensure compliance
- Assist with daily administration tasks as needed
- Adhering to all company policies and procedures
- Taking part in training and other learning opportunities
-
Insurance and Warranty Retentions Agent
5 days ago
Johannesburg, South Africa Yazoo Recruitment Specialists Full timeInsurance Retentions Consultant with minimum 2 years’ call centre sales experience and minimum 1 year’s retention experience in the short term insurance industry, required to start asap. Minimum requirements: - Matric - Bachelor’s Degree or Diploma preferred - NQF4 Short Term Insurance (150 FAIS credits) and RE5 essential - Minimum 2 years’ short...
-
Vaps Consultant
7 months ago
Johannesburg, South Africa Asource Recruitment Full timeFAIS Compliant RE FAIS credits Class Of Business Continuous Professional Development 12 hours/points per cycle yearly Previous experience in selling warranty cover **Key Responsibilities and Accountabilities** - Lead Management - New policy growth - Qality and sales script - Underwrite leads to become VAP policies - Be professional at all times Flag your...
-
Retentions Consultant
2 days ago
Johannesburg, South Africa B-Sure Full timeJob Overview **Date Posted**: Posted 2 hours ago **Location**: Johannesburg, Gauteng **Job Title**: Retentions Consultant **Salary**: R7,500 **Salary Type**: Basic + Commission **Education Level**: High School / Matric **Job Level**: Junior **Required Experience**: 0 - 1 Years Retentions Consultant - Johannesburg A Retentions Consultant position is...
-
Retentions Consultant
4 months ago
Johannesburg, South Africa B-Sure Full time**Job Overview**: **Date Posted**: Posted 13 mins ago- **Location**: Johannesburg, Gauteng- **Job Title**: Retentions Consultant- **Salary**: R8,000- **Education Level**: High School / Matric- **Job Level**: Intermediate- **Minimum Experience**: 1 - 3 Years**Retentions Consultant - Bedfordview, Johannesburg.**: We at Bsure Insurance Advisors are hiring! Are...
-
Retention Consultant
1 week ago
Johannesburg, South Africa THE SKILLS MINE (PTY) LTD Full time**Requirements**: - Experience in working for a leading App - 2-3 years’ experience with User Retention and Activation in the app eco-system - Strong analytical skills for modelling performance and opportunity with large sets of data - Experience with AppsFlyer, Google Analytics (Firebase), Qlik and other App marketing/reporting tools required -...
-
Retentions Manager
1 week ago
Johannesburg, South Africa Palesa Mbali Group Full timeThe Retentions Manager oversees retentions operations of the company, responsible for creating, implementing, and analysing retention campaigns across all channels and at all stages of the customer lifecycle to maximise customer lifetime value. Key activities: **Responsible for maintaining and improving client satisfaction, retention, revenue and...
-
Retention Consultant
4 days ago
Johannesburg, South Africa Santam Full timeWho are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...
-
Retentions Consultant
7 months ago
Johannesburg, South Africa Energy at Work Projects Full time**One of the largest banking giants is currently seeking Retentions Consultants to be based in their call centres** **Key Responsibilities**: - Exercise dynamic and innovative retention methods in order to retain our clients. For example: if premium is a problem for client; downgrade or reduce cover, offer discounts. - Validate policy for retained client...
-
Sti Retentions Consultant
7 months ago
Johannesburg, South Africa PPS Recruitment Full time**Job Advert Summary**: The purpose of this role is to nurture the customer relationship and acts as a sales enabler to drive re-purchase loyalty toward PPS Short Term Insurance products and services. This individual will ensure maximum correlation between customer requirements and PPS Insurance products and/or services to strive for consistent delivery by...
-
Vaps Ops Retention Team Lead
3 hours ago
Johannesburg, South Africa Telesure Group Services Full timeOperations Management Provide operational support services and sometimes act as first-line supervisor of a transactional operations area. Involves using existing systems and protocols. Performance Management Develop and propose own performance objectives; take appropriate actions to ensure achievement of agreed objectives, using the organization's...
-
Client Service Consultant: Retentions
7 months ago
Johannesburg, South Africa Sanlam Full timeAbout the Company- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.- Our success is rooted in our passion for our clients and everything we do is...
-
Retentions Consultant
7 days ago
Johannesburg, South Africa Energy at Work Projects Full time**One of the largest banking giants is currently seeking Insurance Retentions Consultants for a Migration and Retentions Campaign.** **Key Responsibilities**: - Exercise dynamic and innovative retention methods in order to retain our existing clients. For Example - Migrate existing clients across policies to ensure that customer needs are met. - Validate...
-
Customer Retentions Specialist
1 week ago
Johannesburg, South Africa AllLife Insurance Full timeAllLife Life is looking for a talented, confident and passionate Retentions Consultant with extensive experience in retaining customers and delivering exceptional service We are looking for a person who is able to gather information from the customer by asking probing questions related to the situation to gain the complete situation at hand in order to...
-
Long Term Retention Team Leader
2 days ago
Johannesburg, South Africa Energy at Work Projects Full timeWe are currently seeking a well experienced Team Leader to manage a team of retentions consultants based in one of our call centers. If you are passionate about team work and building individuals than this position is for you. **Job description**: - Managing a team of retentions consultant - Ensuring consultants meet their KPIs - Provides encouragement to...
-
Retentions Consultant- Talent Pool
14 hours ago
Johannesburg, South Africa Discovery Full timeKey Purpose To convince/negotiate with existing and prospective clients to remain with Discovery Insure. Areas of responsibility may include but not limited to - Achievement of client retention targets - Reduce policy cancellations - Offer financial advice and sell product benefits where required - Achievement of not taken up (NTU) targets - Accurate,...
-
Member Benefits Assurance Specialist
7 months ago
Johannesburg, South Africa PPS Recruitment Full time**Job Advert Summary**: A member of the Retentions team reporting to the Team Manager Retentions & Leads. This role will be responsible to ideate, design, implement and manage the retention and conservation strategies for PPS products and services. Retention specialists, also known as customer retention specialists, design and implement customer retention...
-
Truck Rental Sales Consultant
2 days ago
Johannesburg, South Africa Green Marble Recruitment Consultants Full time**Gauteng**, JHB - Eastern Suburbs** **R 20 000 - R 30 000 Monthly Basic Plus Commission (medical aid and pension fund contribution)** **Are you a motivated and results-driven sales professional with a passion for the automotive industry? We are looking for a talented Truck Rental Sales Consultant to join our team in Germiston. As a Sales Consultant, you...
-
Consultant Retentions Client Service Short-term
7 months ago
Johannesburg, South Africa Absa Bank Limited Full timeBring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...
-
Consultant Retentions Client Service Short-term
7 months ago
Johannesburg, South Africa Absa Bank Limited Full timeBring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...
-
Johannesburg, South Africa Absa Bank Limited Full timeBring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Short...