House Cleaner

**Responsibilities**:

- Leadership & Management: Oversee and manage the entire housekeeping department, ensuring all areas of the hotel are impeccably clean, well-maintained, and presented to the highest standards.
- Staff Supervision & Development: Recruit, train, and supervise housekeeping staff, fostering a culture of excellence, teamwork, and continuous improvement.
- Quality Control: Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and adherence to hotel standards, addressing any issues promptly.
- Inventory & Supplies Management: Manage housekeeping inventory, including linens, cleaning supplies, and guest amenities, ensuring adequate stock levels and cost-effective purchasing.
- Budgeting & Cost Control: Develop and manage the housekeeping budget, monitoring expenses and implementing cost-saving initiatives without compromising quality.
- Guest Satisfaction: Respond to guest requests and concerns regarding housekeeping services in a timely and professional manner, ensuring a positive guest experience.
- Health & Safety Compliance: Ensure that all housekeeping activities comply with health and safety regulations, maintaining a safe environment for both guests and staff.
- Sustainability Initiatives: Implement and oversee environmentally friendly practices within the housekeeping department, supporting the hotel’s sustainability goals.
- Collaboration: Work closely with other departments, including Front Office and Maintenance, to ensure seamless operations and exceptional guest service.

**Qualifications / Skills**:

- Strong leadership and organisational skills, with the ability to manage a large team and multiple tasks effectively.
- Exceptional attention to detail and a commitment to maintaining high standards.
- Proficient in budgeting, financial management, and cost control.
- In-depth knowledge of cleaning techniques, materials, and equipment used in large hotel operations.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire staff.
- Proficiency in housekeeping management software and other relevant systems. (TallOrder)(Benson)
- Ability to work in a fast-paced environment and adapt to changing priorities.

Pay: R4 500,00 - R5 000,00 per month