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Product Survey Specialist

4 months ago

Johannesburg, South Africa JV Human Capital Full time

We are looking for a Product Survey Specialist for an Automotive company who will work closely with the Product team to ensure the daily effectiveness of the overall Product and Survey department.

**Responsibilities**:

- Conducting various types of surveys on a daily basis, where telephonic surveys will be the main method of surveying.
- Data Capturing
- Working closely with the product and CRM team on a daily basis
- Reporting findings on surveys to relevant managers
- Assisting with necessary Product training.
- Any additional duties requested by senior management.

**Requirements**:

- Matric
- 2 - 3 years' experience in a call centre environment
- 2 - 3 years' experience in the research/automotive industry would be advantageous

**Skills**:

- Excellent written and verbal communication skills
- Ability to manage multiple priorities.
- Be able to work under pressure.
- Attention to detail.

**Job Type**: Permanent

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your notice period?

**Experience**:

- Automotive: 3 years (preferred)