Product Manager

2 weeks ago

Cape Town, South Africa Yoyo Group Full time

Company Description

Yoyo powers some of the world’s leading retail brands, through customer loyalty and rewards software solutions, to offer the world's most rewarding buying experience.

We create a space where passionate, smart, curious and creative people thrive.

Our values are our way of being, and how we show up every day.

This is how we help our clients build their best business and our staff build a career to be proud of. Living these values builds an environment where world-class passionate people create world-class scalable products that delight customers and consumers and drive scalable profit and revenue growth.

**Job Description**:
This role involves being the intersection between business, technology, users and our clients. Your purpose would be to facilitate the conception and design of products and product features that are valuable, usable and feasible. The idyllic individual will be accountable for transforming our vision into the perfect product and implementing this solution into the market.

**Responsibilities**
- Lead product conception and design process, collaborate with stakeholders across our business, engineering and user experience teams.
- Gather and synthesise insights from clients, users and market trends to identify performance gaps and opportunities for product enhancements.
- Translate our Yoyo vision and strategy into clear product roadmaps and actionable plans.
- Champion a customer-centric approach, ensuring that user feedback and data insights are at the heart of all product decisions.
- Collaborate across Yoyo to continuously deliver a world class product offering; work closely with product, tech and customer experience to drive growth and adoption.
- Maintain a balanced product roadmap ensuring that we provide value to our customers, while maintaining security, scalability and code quality.
- Define and track key product metrics, continuously assessing product performance and identifying areas for improvement.
- Act as the product evangelist, effectively communicating product features, benefits and value propositions to internal teams and external stakeholders.
- Where applicable, build a future-proof set of integration tools, enabling Yoyo integrators to build quickly and easily.

**Qualifications**:

- Tertiary qualification in Business, Technology, Computer Science or a related field.

**Experience and knowledge in**:

- 3 - 5 years in product management roles.
- Experience in creating and implementing successful product strategies, from conception to market launch.
- Strong understanding of both business and technical aspects, enabling effective communication between various teams.
- Demonstrated ability to work with diverse stakeholders and drive alignment on product priorities and goals.
- Excellent problem-solving and analytical skills, with a data-driven approach to decision-making.
- A passion for innovation and a keen eye for identifying emerging industry trends and opportunities.
- Strong project management skills, with the ability to manage multiple initiatives simultaneously.

Additional Information
**Our Values**:

- ** Be extremely customer centric**: In everything we do, serve and delight our customers, using data to continuously improve.
- ** Be a passionate team player**: Spiral up, be positive, bring momentum, and energy to those around you, leave ego at the door and be teachable.
- ** Be an owner**: Be accountable and take responsibility. Find solutions, learn from your mistakes and own tasks to completion.
- ** Be world-class at speed**: Delivering world leading solutions that delight our clients and customers.
- ** Be curious and creative**: Constantly innovating, exploring, learning, stretching ourselves, pushing the boundaries and thinking out of the box.

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