Senior Writer

2 days ago


Cape Town, South Africa Ten Group Full time

Ten is looking for a Senior Writer to enhance its commercial writing in (but not limited to) the retail, experiences, dining and travel verticals.

**Who We Are**

At Ten our goal is simple, to become the most trusted service business in the world.

Ten is a leading global lifestyle management business with presence in over 20 offices globally and more than 950 employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members.

**About Ten’s Product team**
**We are**
- A global team of upbeat and experienced writers, editors and developers spread out over 10 offices worldwide
- Excited about creating content that tells the story of our service, reaching a high-net-worth member base
- Experts in lifestyle content covering topics such as travel, food, retail and entertainment
- Passionate about creating the right content for right person at the right time
- Dedicated to innovation and quality

**Key Responsibilities**:

- Developing accurate and engaging short-form and long-form content with a focus on Retail, Experiences and Travel.
- Researching and writing compelling content for our inspirational B2C and business B2B publishing initiatives across the business.
- Assisting editors with coaching and mentorship of junior writers.
- Keeping up to date on travel, retail and lifestyle trends and news to inform content.
- Assisting in growing a bank of meaningful engaging content that supports the company's strategy and goals, while refreshing existing articles and reviews regularly.
- Working with Ten's worldwide specialists to support business growth through content creation.
- Adopting the Ten style and voice.
- Owning the offers and events content, and managing junior writers to deliver content on brief and on time.
- Meeting deadlines as set out by the senior content team.
- Assisting Content Writers in brainstorming ideas and sourcing information.
- Liaising with the global Content Team on a regular basis.

**Requirements**:

- A strong writing background with 5-8 years' experience in digital content
- Relevant tertiary degree or qualification
- Excellent written and verbal communication skills
- Strong grammatical understanding
- Excellent general knowledge
- Good teamwork skills

**Benefits**

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

All our employees also enjoy a range of benefits regardless of where they are based. Not only do we offer a remote work option, but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these milestone lengths of service, we also operate a Ten Loyalty Reward program - this is a bonus (although we prefer to refer to this as ‘extra spending money’) that is awarded once these milestones are reached. The thinking behind the program is that not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals - this is the main intention and driving force behind the program. We want to give our people extra spending money so that they can truly enjoy their sabbaticals.

Other benefits that Ten offer, specific to the South Africa office, range between access to ICAS Employee Health and Wellness (EHWP) services which are confidential and free for all employees to use, all the way through to various discounts on both travel and entertainment events (the latter is of course available regardless of location). There are also lots of social events throughout the year as well as a break-out room where employees can relax (or, if they wish, play one of the numerous games we provide) whilst enjoying our latest fruit drop.

We also offer a company contribution towards medical aid, transport home for those working a late shift (applies to those who don't have a car) and, one of our more popular perks, working holiday opportunities with the ability to work from any of our 20+ offices without taking annual leave.

**Ten works with a small Preferred Suppliers List currently, focused on specialists in each location. Please note we are not accepting any further agencies onto our PSL at



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