Group Exercise Manager
6 months ago
Duties/Pligte
- Teaching exercise to music classes as and when required, both as fill-in and scheduled class instructor;
- Effectively managing the group exercise budget as prescribed for the Group Exercise Instructors;
- Taking responsibility for new product development initiatives;
- Managing all aspects of staffing within the Group Exercise section, which includes the recruitment of instructors, training and development, performance management, any disciplinary matters, and any administration as required under the guidance of the Gymnasium Manager;
- Striving to reach set usage and occupancy targets in line with the strategic objectives of the Gymnasium;
- Preparing monthly and/or weekly reports regarding membership base and usage of all classes;
- Ensuring that all member queries, complaints and compliments are resolved timeously;
- Ensuring that all general administration within the section is completed timeously;
- Ensuring that Standard Operating Procedures (SOP's) are developed, established and implemented across the Group Exercise section within the facility;
- Ensuring that all instructors are suitably qualified to teach the respective classes;
- Organising monthly workshops where the sharing of knowledge is encouraged;
- Ensuring that daily, weekly and monthly instructor contact sessions are being held and accurately recorded, including class reviews;
- Implementing and managing an effective Health and Safety process to ensure that the aerobics facilities are neat and tidy at all times and complying with the Health and Safety regulations;
- Assisting the General Manager with any other ad hoc projects;
- Being a part of the senior management team of the Gymnasium as the Head of the Department and the Manager on Duty;
- Establishing an effective and positive supply chain management system with key suppliers to the facility;
- Adhering to the company's financial and HR policies and procedures at all times.
Job Requirements/Pos Vereistes
- Grade 12;
- Related Exercise-to-Music certifications (bootcamps; aerobics, step; spinning; etc);
- At least two to three years' experience in the health and fitness industry;
- Computer literate (Microsoft Office: Word, Excel and Outlook);
- Excellent planning, administrative and organisational skills;
- The ability to analyse and solve problems pro-actively;
- The ability to adhere to strict deadlines;
- The ability to work independently and effectively under pressure;
- Member-centric;
- Sound knowledge of financial procedures, invoicing and budgeting;
- Excellent attention to detail;
- Excellent written and verbal communication skills in Afrikaans and English;
- The ability to thrive in a team within a diverse work environment;
- Good conflict management skills;
- Willingness and availability to work after hours and during weekends.
Recommendation/Aanbeveling
- Management diploma;
- Previous experience in managing instructors will be a distinct advantage.
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