Overseas Admissions Counselor

Do you have experience in student counselling for overseas education? Are you looking to take the next step in your career? Then Read on

We are Alliance Study Pro, part of Alliance Visas, established in 2012 in the UK. We are now launching our study abroad department. We are looking for a dynamic person who has 1-5 years of experience in international student counselling.

The role offers a huge potential for career progression and growth.

Key duties

Achieve defined individual enrolment and revenue targets.
- Developing Marketing strategy and campaigns
- Marketing and promotion of the company through various channels to generate traffic
- Be able to provide indept guidance on overseas education requirements including

tests, college shortlists, visa requirements for Australia, Canada, New Zealand, UK and USA.
- Excellent communication skills.
- Patient, responsible, friendly, and accommodating.

Key Responsibilities:

- Provide comprehensive counselling to students regarding Admissions and testing prep

products by any of the customer preferred means -in-centre, online, etc.
- Responsible for complete sales funnel management & ensuring updation of enquiries,

solving the student queries, follow-up with students, and enrolments/ handling

registrations.
- Hit conversion targets
- Gather accurate client information on prescribed enquiry form from walk-ins and

timely update on portal.
- Maintain inventory of student’s kit and ensure timely issuance as per process.
- Be proactive in reviewing information on various courses, colleges, test prep products,

etc. to be able to propose accurately and address questions.
- Coordinate with respective teams for products/services and seek support for second level

counselling whenever required.
- Be responsibly proactive in up-selling and cross-selling relevant products.
- Support Centre Manager in grievance management.
- Ensure efficient & appropriate communication with students related to batch details,

timelines and updates.
- Be proactive for self-development initiatives by participating in training and certifications.
- Owning the entire lifecycle of each student at each stage, maintaining a database and

having the ability to extract reports.
- Work closely with cross functional teams such as research, advising, editing, IT and

Finance and ensure IT related process compliances.
- Monitoring and follow up of creation of schedules & other mandatory operational tasks at

all locations as per TAT. Provide comprehensive counselling to students regarding

Admissions and Test Prep products by any of the customer preferred means -in-centre,

online, etc.
- Responsible for complete sales funnel management & ensuring updation of enquiries,

solving the student queries, follow-up with students, and enrolments/ handling

registrations.
- Ensure benefits and advantages of enrolment are shared with students to encourage

conversions.
- Ensure high rate of conversion of all leads
- telephonic, forwarded and referrals to be

successful in achieving the performance goals.
- Gather accurate client information on prescribed enquiry form from walk-ins and

timely update on portal.
- Be proactive in reviewing information on various courses, colleges, test prep products,

etc. to be able to propose accurately and address questions.
- Up-selling and cross-selling products.

**Salary**: R8 000,00 - R18 000,00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Counselling: 1 year (required)