Commercial Sales Representative

2 weeks ago

Cape Town, South Africa DigiCert, Inc. Full time

at DigiCert
Cape Town

ABOUT DIGICERT

We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust-and abstract idea-to work. That's digital trust for the real world.

***:
We are in the market for a Commercial Sales Representative to join our salesforce in Cape Town.

As CSR you will drive renewal strategy, proactively build relationships, deliver business outcomes, mitigate risk & churn, and deliver insights.

This is a hybrid role in Cape Town.

**WHAT YOU WILL DO**:
Drive Renewal Strategy - Develop and execute retention strategies as part of the customer success plan for accounts
Proactively Build Relationships - Build and maintain relationships with key decision-makers and Customers to influence adoption and customer success
Supporting Customers - Guide Customers and customers to support channels available as part of the value DigiCert provides
Delivering Business Outcomes - Define business outcomes and orchestrate a success plans inclusive of customer priorities, milestones, risks and metrics
Mitigating Risk and Churn - Interpret and act on usage information focusing on “at risk” customers to mitigate churn and identify value optimization opportunities
Enabling Customers and Customers - Demonstrate and educate Customers and customers on relevant functionality and content resulting in increased adoption
Delivering Insights - Promote insights relevant to customers’ workflow and act as a voice of the customer internally, feeding back their experiences
**Territory**: DACH

**WHAT YOU HAVE**:
3+ years of experience managing full sales cycle (inside or field sales) in the software space
Ability to effectively navigate objections and challenges toward a win-win outcome and renewal
Experience in transactional sales; high velocity
Excellent time management skills
Strong ability to collaborate with internal operational and account management teams
Experience facilitating customer meetings and presenting to an audience in a concise, inspirational and convincing manner
Strong Presentation skills (both verbal & written) and interpersonal skills; ability to organize and execute a sales plan; ability to use
A curious nature with a desire to learn and a competitive spirit
Action-oriented mentality - loves to get things done

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