Restaurant Manager
4 days ago
**Restaurant Operations**:
- Oversee the daily operations of both the front and back of house in the restaurant.
- Ensure food quality, presentation, and consistency, working closely with the kitchen team to maintain the restaurant’s standards.
- Manage front of house staff, ensuring they provide excellent service to customers and create a welcoming dining environment.
- Collaborate with chefs to develop seasonal menu offerings and maintain quality control over food production and presentation.
- Monitor health and safety regulations to ensure a clean and organized kitchen and dining area.
- Handle customer feedback, resolving complaints or issues professionally and promptly.
**Team Leadership**:
- Lead, motivate, and manage the restaurant staff, providing ongoing training and performance feedback.
- Create staff schedules for the restaurant to ensure adequate coverage, especially during peak hours.
- Promote a positive and professional work environment, addressing any staffing issues and ensuring smooth communication.
**Customer Service**:
- Ensure a high level of customer satisfaction in both the restaurant and supermarket, constantly seeking ways to improve the guest experience.
- Address and resolve customer complaints or concerns in a timely and effective manner.
- Foster a welcoming and inclusive atmosphere for all customers, reflecting the values of a restaurant establishment.
**Financial Management**:
- Work closely with the ownership team to develop and monitor budgets for both the restaurant and supermarket.
- Track labor, food, and retail costs to ensure the business remains profitable while maintaining quality standards.
- Assist in the development of marketing and promotional strategies to boost restaurant dining and supermarket sales.
**Qualifications & Skills**:
- 3-5 years of experience in a managerial role in a restaurant environment.
- Culinary background with hands-on kitchen experience is highly preferred.
- Excellent leadership and communication skills, with the ability to manage a restaurant team.
- Strong financial acumen with experience managing budgets, labour costs, and operational expenses.
- Ability to work under pressure and handle the demands of a fast-paced restaurant and retail environment.
Pay: R20 000,00 - R30 000,00 per month
Application Question(s):
- Are you a South African Citizen?
**Experience**:
- Hospitality: 3 years (required)
Application Deadline: 2025/01/31
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