Ops Specialist: Network
2 weeks ago
**Core Description**:
To provide specialised assistance, within own areas of expertise, on most aspects of the technology with regard to support for core network and services operations, project rollout, the NNOC (Tier 0 and 1), as required to planning, build, systems management, procurement, technology and services integration, marketing and training. Support shall be provided at an expert level, taking responsibility for action and decisions concerning the prompt restoration or provision of service in full or partial system failure(s).
**Competencies**:
FUNCTIONAL KNOWLEDGE
Measurement Techniques; Telkom Policies; Network And Product Technology; Operations Management; Info& Comm Technology (ICT) Fundamentals; Telkom Procedures; Network Environment
FUNCTIONAL SKILLS
Planning; Technical; Computer Applications; Organizing Techniques; System Thinking; Facilitating Techniques; Interpersonal; Analytical; Communicating; Decision Making
ATTITUDES/ LEADERSHIP COMPETENCIES
Dedicated; Customer orientated; Professionalism; Goal Orientated; Accurate; Responsible; Business Orientated; Conscientious; Approachable;
Initiative; Customer Focus
**Responsibilities**:
Compiled Policies and Procedures/ Guidelines and Specifications
Conducted Special Investigations
Coordinated Vendor/Contractor Service
Evaluated/ Introduced/ Integrated Technology/ Services
Developed Staff/ Customers
Maintained Systems
Provided Support
Upgraded Network, Services and Platforms
Coordinated Project
Improved Network/ Service & Platform Performance
**Required Certification**:
None
**Qualifications**:
Grade 12 (NQF level 4)
OR
Relevant diploma (NQF level 5/6)
**Experience**:
5 Years relevant experience
OR
3 Years relevant experience
**Special Requirements**:
Valid driver's license
Willing to be called upon 24 hours a day
Perform standby duties
Own transport
Willing to work shifts
**Comments**:
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