Housekeeping Supervisor

8 months ago


Cape Town, South Africa Belmond Full time

As a Housekeeping Supervisor at Mount Nelson, A Belmond Hotel, you are part of a team that brings guest experiences to life through immersive, unique experiences. In this role, you will master the art of delivering exceptional service to the guest as well as your team. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.

**Primary Responsibilities Include**:

- Supervise and direct the daily activities of staff to enable the efficient and smooth operation of the department.
- Prepare and distribute room assignments to Housekeeping staff and allocate work sections to the room attendants.
- Investigate complaints regarding housekeeping service and equipment, record and report through appropriate channels and ensure a follow up is done to close any open glitches.
- Oversee the work of all housekeeping staff and ensure staff compliance with established safety and sanitation policies and standards.
- Conduct duties in accordance with hotel standards.

**Requirements**:
**What You Bring**:

- Experience providing exceptional guest service and working in a fast-paced environment.
- Friendly and attentive demeanor; ability to answer questions.
- Strong communications skills to interact with guests.
- Previous experience in a similar role with good knowledge of supervisory skills.

**Benefits**:
**What We Offer**:
At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

- Competitive basic salary and benefits
- Loyalty and recognition rewards programs
- Employee Assistance & Wellness programs

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.



  • Cape Town, South Africa HotelJobs.co.za Full time

    We are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff. The housekeeping supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or...


  • Cape Town, South Africa CAPE DIAMOND HOTEL Full time

    Housekeeping Supervisor About the Role **Responsibilities**: - Oversee the day-to-day operations of the housekeeping department, ensuring that all areas of the hotel are maintained to the highest standards of cleanliness and presentation. - Train, motivate, and supervise a team of housekeeping staff, providing them with the necessary skills and knowledge...


  • Cape Town, South Africa Bright Placements Full time

    Job Title: Housekeeping SupervisorLocation: Exclusive 5-Star Game LodgePosition Type: Full-TimeAre you passionate about creating a pristine, welcoming environment and delivering exceptional guest experiences? Our premier 5-star game lodge is seeking a dedicated Housekeeping Supervisor to lead our housekeeping team and maintain the highest standards of luxury...


  • Cape Town, South Africa HotelJobs.co.za Full time

    We are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff. The housekeeping supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or...


  • Cape Town, South Africa Mojo Hotel and Market Full time

    **About Mojo Hotel and Market** Come join our team in Sea Point, Cape Town. You will grow with us in a local company that puts its people at the heart. We are looking for Hotel Housekeeping Supervisor to provide a stellar customer experience. You will develop attention to detail and organizational skills. while gaining a privileged view and know-how inside...


  • Cape Town, South Africa HotelJobs.co.za Full time

    ITC Hospitality Group is a fast-growing CBD-based and privately owned property letting and management company that has been in the industry for 20 years. The Company currently represents 4 and 5-star graded and serviced apartments located within the Cape Town CBD, Foreshore and De Waterkant areas. We are currently recruiting for an energetic, well-organised...


  • Cape Town, South Africa Red Carnation Hotels Full time

    The Twelve Apostles Hotel and Spa Housekeeping Floor Supervisor (Fixed Term) Job Summary : We are looking for a people focused yet technical and detail orientated team player who can work in a consistent and predictable pace and environment to supervisor Housekeeping Room Attendant Team. Organisational Positioning: · Department: ...


  • Cape Town, South Africa ITC Hospitality Full time

    Housekeeping supervisor **2.** Assigns housekeepers their daily cleaning schedules and inspects work for ensure cleaning is done to prescribed ITC standards of cleanliness. **3.** Investigates complaints regarding housekeeping service and equipment, e.g. mops, buckets, vacuums, etc, and takes disciplinary action when required. **4.** Coordinates cleaning...


  • Cape Town, South Africa Hilton Full time

    Housekeeping Floor Supervisor / Accommodation Supervisor Housekeeping Floor Supervisor **What will I be doing?** As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest...


  • Cape Town, South Africa Belmond Management Full time

    As a Housekeeping Supervisor at Mount Nelson, A Belmond Hotel, you are part of a team that brings guest experiences to life through immersive, unique experiences. In this role, you will master the art of delivering exceptional service to the guest as well as your team. If you’re looking to develop your skills and be part of the future of luxury, this is...


  • Cape Town, South Africa Bright Search Recruitment (Pty) Ltd Full time

    Key Responsibilities:Team Leadership: Supervise, train, and motivate the housekeeping team to consistently deliver exceptional service and maintain a spotless lodge.Quality Control: Conduct regular inspections of guest rooms, public areas, and staff quarters to ensure adherence to our 5-star standards.Inventory Management: Oversee stock levels, manage...


  • Cape Town, South Africa Bright Search Recruitment (Pty) Ltd Full time

    Key Responsibilities: Team Leadership: Supervise, train, and motivate the housekeeping team to consistently deliver exceptional service and maintain a spotless lodge. Quality Control: Conduct regular inspections of guest rooms, public areas, and staff quarters to ensure adherence to our 5-star standards. Inventory Management: Oversee stock levels, manage...


  • Cape Town, South Africa HotelJobs.co.za Full time

    Hotel in Cape Town is looking for a is looking for a Housekeeping Supervisor to assist on a day-to-day basis with all the responsibilities of the Housekeeping Department. **Responsibilities**: - Ensure that the day-to-day operations of the housekeeping department are carried out according to the standards of the company and as specified by senior...


  • Cape Town City Centre, South Africa Jobted ZA C2 Full time

    Key Responsibilities: - Team Leadership: Supervise, train, and motivate the housekeeping team to consistently deliver exceptional service and maintain a spotless lodge. - Quality Control: Conduct regular inspections of guest rooms, public areas, and staff quarters to ensure adherence to our 5-star standards. - Inventory Management: Oversee stock levels,...


  • Cape Town, South Africa Feedem Recruitment Full time

    **Job Advert Summary**: We are currently recruiting for Housekeeping Supervisor within the retirement sector. The purpose of the role is to supervise and oversee the daily cleaning operations of the unit. Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people...


  • Cape Town, South Africa AccorHotel Full time

    **Company Description** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...


  • Cape Town, South Africa Belmond Management Full time

    After a day of discovery, our beautiful rooms, suites and cottages are the perfect place for our guests to dream of adventures still to come. Our remarkable Housekeeping team ensures each space is worth writing home about. If you have exceptional attention to detail, consistency of service standards and the determination to exceed our guests’ expectations,...


  • Cape Town, South Africa Belmond Full time

    After a day of discovery, our beautiful rooms, suites and cottages are the perfect place for our guests to dream of adventures still to come. Our remarkable Housekeeping team ensures each space is worth writing home about. If you have exceptional attention to detail, consistency of service standards and the determination to exceed our guests’ expectations,...


  • Cape Town, South Africa Feedem Recruitment Full time

    We are currently recruiting for a Housekeeping Supervisor within the retirement sector. The purpose of the role is to manage, supervise and oversee the daily cleaning operations of the unit.Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from...


  • Cape Town, South Africa Newmark Hotels Full time

    **PURPOSE** An exciting opportunity has arisen for a highly talented and experienced Hospitality professional to join the team at The Rockefeller Hotel & Residences. The Housekeeping Supervisor positively represents the hotel through the daily checking of the assigned guestrooms as per the established standards of cleanliness and through interaction with...