IT Technician

Village N Life is a leading Tourism and Hospitality company based in the beautiful Camps Bay.

Our Group Services office in Camps Bay seeks a IT Technician to join our busy team.
To succeed in this role you will need:

- Matric
- Microsoft Certification or similar
- Qualification in IT or computer systems, preferred but not essential
- Minimum of 3 years experience
- MS Server and Desktop systems
- MS Office, MS QXL, Hosted Microsoft Exchange and Mimecast
- VMWare and Citrix
- Sage VIP, Pastel Partner and Evolution
- Sophos Firewalls and Antivirus
- Cloud Based back-up facility

Duties and responsibilities:

- Assisting staff in setting up their computers and necessary peripheral devices (routers, printers etc.)
- Assisting staff in setting up IT systems and connecting them to the correct servers
- Ensuring all staff have cyber protections with virus protection software
- Ensuring IT systems are regularly updated
- Setting up and maintaining Micros system
- Ensuring that guest Wifi is working optimally
- Assisting in connecting room TV's to the internet server
- Connecting computers to printers/scanners
- Ensuring card machines are functional to receive payment
- Ensuring hotel room access cards can be programmed
- Performing troubleshoots in the event when internet connection is lost
- Ensuring no pirated copies of computer programs are used
- Writes or customizes computer software to accomplish the work.
- Ensuring all security cameras are functional and that footage is stored securely
- Maintain records/logs of repairs and fixes and maintenance schedule
- Repairing or replacing damaged hardware
- Conducting daily backup operations.
- Provide technical support
- Managing IT equipment in conference rooms
- Ensuring all speakers, mouses, pointers, keyboards and remotes are connected correctly to computers
- Maintaining IT accessories and ensuring that they are fully charged or batteries are replaced