Hod- Loss and Prevention

Description
- Reporting to solid line Store Leader and dotted line Risk & Loss Prevention Leader
- Managing day to day shrinkage and losses
- Assist in training and development of the external security guards.
- Investigate all topics pertaining to shrinkage and losses
- Draft shrinkage and loss prevention plans in conjunction with HODs
- Investigating top 20 shrinkage SKU in the store
- Investigate loss/shrinkage incidents and completion of Incidents reports
- Ensuring that various departments maintain a good housekeeping practice
- Must have a knowledge of shrinkage and losses management
- Implement cost saving strategies
- Attending Shrinkage and Losses Disciplinary matters
- Must be able do the comprehensive Risk Assessments and evaluation
- Preparing weekly and monthly reports
- Leading the weekly, monthly shrinkage meetings in store
- Audit and maintain internal controls and procedures
- Provide training in internal controls and procedures where needs are identified
- Maintain a safe working environment (according to safety policy and procedures)
- Adherence to any reasonable order and instructions
- Oversees Loss Prevention Program by providing leadership and guidance to various departments
- Implementation of methods to successfully execute shrinkage & loss prevention programs
- Review operational execution of the shrinkage programs, physical security standard, operational processes that impact shrinking, and compliance of company policies
- Review Loss Prevention metrics for unfavorable trends and ensure appropriate actions are in place to prevent losses
- Ensure timely investigation of all theft and fraud impacting Leroy Merlin stores
- Frequently conducts developmental conversations with direct reports
- Proactively mentoring, developing and guiding staff to perform efficiently and effectively
- Reduces employee turnover through creating a positive work environment and staff empowerment
- Establishing excellent relations, proactive problem resolution, and keenly tracking store issues

Minimum requirements:

- Grade 12 Senior Certificate
- Experience in a similar role will be advantageous
- Must have a good knowledge of retail, loss prevention and shrinkage
- Energetic individual with a passion for retail who is able to operate within a team
- Good admin and computer skills due to the requirement for analysis and reporting
- Must be able do the comprehensive Risk Assessments and evaluation
- Risk Management Qualifications will be advantageous

Personal Attributes:

- Able to work under pressure
- Able to work flexible hours
- Self-motivated
- Team Player