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Back Office Manager

1 month ago

Johannesburg, Gauteng, South Africa Tower Group (Pty) Ltd Full time

Role purpose:

Supports the technical operations management team, responsible for the end-to-end operational back-office support requirements relating to the coordination and alignment of multi-faceted subject matter experts' collaboration requirements and effective support (record keeping, record maintenance and database administration) and operational financial support requirements (placement and receipting of purchase orders).

Accountabilities

  1. Co-ordinate the timely placement and receipting of purchase orders and to ensure regular reporting of network equipment ordered and provide end-to-end administrative support on purchase order requests in conjunction with the respective suppliers and business units within technical operations.
  2. Create the respective projects in the Management System and to track approval on all projects. Retrieve and process all new order requests from the Management System and maintain the system details.
  3. Oversee, co-ordinate and manage the process of receipting invoices in line with finance processes and ensure that all outstanding supplier payments are processed timeously.
  4. Maintain order registers and track each PO until fully receipted, compile regular reports from SAP/EVO on all orders placed and deliveries outstanding.
  5. Compile regular departmental reports as required and assist with the distribution of budget reports for the TowerCo Technical Operations business units.
  6. Continuously improve and develop processes to ensure effective order management practices.
  7. Maintain & coordinate operational activities and manage section deliverables.

Core competencies, knowledge, and experience:

  1. Strong interpersonal skills with excellent verbal and written communication, able to manage internal and external team coordination.
  2. Numerical reasoning with analytical thinking and strategic insight, proficient in problem solving, able to navigate through difficult business challenges. Preferably project accounting or purchasing management experience.
  3. Strong report writing skills with advanced understanding of MS Office (Word, Excel and PowerPoint) essential.

Must have technical / professional qualifications:

  1. Matric essential.
  2. Minimum 3-5 years of business experience in a financial administration role within a technical environment, with extensive SAP/EVO working knowledge.
  3. Strong working knowledge of business operations and accounting concepts, work experience in an accounting, financial, purchasing or project management role advantageous.
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