Satellite Manager
1 week ago
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Company: PERI Formwork Scaffolding (Pty) Ltd
Satellite Manager
Role SummaryTo effectively manage satellite operations and logistics in order to achieve superior Customer Service and excellent stock utilisation.
Key Responsibilities and Accountabilities- Ensure that Customers are dealt with professionally and efficiently in the yard regarding deliveries, collection, stock related queries, inter alia.
- To ensure that all internal staff in all processes are informed and assisted as required, clear communication.
- Manage deliverables of all staff, including yard and temporary labour, using ''corrective progressive'' discipline as required by Labour Law obtaining assistance from HR when needed.
- Deal professionally with Sales and Admin team and assist with queries.
- To utilise stock optimally and ensure minimal stock losses through efficient stock control management in conjunction with Regional Demand and Transport Planner.
- Ensure stock availability for Customers with minimal need for cross hire by following procedures required by Satellite with regards to Cleaning & Repair timeously to ensure availability for Customers.
- Check and monitor damaged hire goods returned and keep good records and proof by means of the CaRe program.
- Ensure correct documentation and pricing on outsourced transport, cross-hires, etc. in line with the Company strategy.
- Efficiently manage operating expenses, including purchasing for operational maintenance.
- Manage all site assets, minimize risk and ensure good housekeeping. Including ensuring the issuing of normal H&S PPE and following COVID 19 protocols. Comply with Health and Safety regulations and manage risk with 16.2.
- Oversee time and attendance of staff and submission of required information and leave authorisations to Payroll for payment of salaries.
- To implement work schedules and operational plans as per goals set by Operations Manager to achieve company strategies, keeping daily production records up to date.
- To follow Cleaning and Repair Policies and Procedure to be followed to ensure PERI product is carried out to specific standards as per PERI handbook and Rental criteria.
- Implement and monitor quality assurance.
- Ensure that operating systems are properly utilised and well maintained.
- Effectively manage transport and outsourced distribution logistics in conjunction Regional Demand and Transport Planner.
- To ensure proper maintenance of all equipment such as forklifts and ensure that operators licenses are valid.
- To do regular cycle counts and manage stock takes.
- Manage security of staff (in liaison with external service provider if applicable) and ensure that the premises are safe and secured at all times.
- A bachelor's degree or minimum 3 years of relevant work experience.
- Professionalism.
- Experience in Customer Service.
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