Customer Experience Advocate

Purpose:The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer’s journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly...

At MVIA we believe in delivering excellence and driving growth together. Location: Southern Suburbs, Cape Town MVIA is seeking an accomplished and execution-focused Head of Customer Experience to lead and optimise the Group’s end-to-end operational environment across insurance and non-insurance value-added products. This senior leadership role is suited to...

Helderberg Personnel Cc seeks a Dispatch and Reception Coordinator in Somerset West for an ecommerce-driven manufacturing environment. Dispatch is core, with reception and customer service forming the balance of duties.Excellent spoken English and Afrikaans are essential for calls and customer interactions. Main tasks include picking, packing, booking...

Helderberg Personnel CC is seeking a dedicated customer service lead to strengthen customer relationships and drive service improvements. You will manage the customer service team, resolve issues, and leverage insights to boost loyalty and retention.The role emphasizes direct marketing to existing customers, strong communication, and hands-on administration...

About the RoleOur client is seeking an enthusiastic and dedicated Customer Experience Agent to join their team in Kimberley. You will be instrumental in crafting positive and memorable interactions for our customers, ensuring their needs are met with professionalism and care. This role goes beyond basic support, focusing on building relationships and...

Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.Job PurposeObtain and capture information from insured or designated persons for purpose of settling claim with insurance carrier. To assist with administrative amendments, provide information and insights on...

MVIA in the Southern Suburbs, Cape Town, seeks a Head of Customer Experience to lead and optimise the Group’s end-to-end operations across insurance and non-insurance value-added products. You will align with strategy, ensure regulatory compliance, and drive exceptional client experiences at scale.This senior role requires strong people management, a focus...

MoonPay City of Cape Town, Western Cape, South AfricaMoonPay City of Cape Town, Western Cape, South Africa1 week ago Be among the first 25 applicantsAbout MoonPay Hi, we’re MoonPay. We’re here to onboard the world to Web3.Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity,...

Brights is seeking a Customer Experience Administrator to deliver outstanding service across all customer touchpoints. You will support customers with questions, concerns and purchases, ensuring a positive and meaningful experience.The role requires being a proactive brand custodian, a good listener, and strong communicator who can identify needs and resolve...