Night Shift Ops Manager

4 days ago


Cape Town, Western Cape, South Africa City Logistics Full time

Job category : Transport and Logistics Management

Location : Cape Town

Contract : Permanent

Remuneration : Market Related

EE position : No

About our company
City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels.

Our extensive network throughout Southern Africa has been developed over 30 years, offering an exclusive supply chain solution, specializing in client and fleet requirements.

This typically consists of a dedicated pool of vehicles and staff customized to the client's operational needs, enabling the client to share the benefits of our procurement, maintenance and risk management capacity.

We are passionate about what we do, passionate about Retail and service excellence.

Let us be part of your solution.

Introduction

City Logistics is currently recruiting for an experienced and qualified Shift Ops Manager to join their team in Cape Town.

The Night Shift Ops Manager will provide strong operational support to the Branch Manager.

Key Responsibilities
  1. Ensure daily allocations are sent to control room to monitor vehicles on local / outlying deliveries.
  2. Ensure all loaded vehicles are utilized according to guidelines and dispatched on time for delivery as planned the day before.
  3. Follow up on allocated linehaul arrival times and report delays to Management and linehaul control.
  4. Pull, analyze, and resolve daily Floor Reports.
  5. Plan daily headcounts for Ops requirements based on volumes.
  6. Conduct regular Floor Walks with Supervisors / Checkers to ensure optimum housekeeping.
  7. Communicate with Clients on delivery queries and inquiries.
  8. Monitor booking dates of Supply Chain Clients / Delivery Booking for Express.
  9. Complete loading plan and discuss with OPS team with clear communication to loading team for execution.
  10. Ensure smooth handover process between day and nightshift teams.
  11. Communicate with Stores on delivery delays.
  12. Check Floor Reports for aging stock and ensure FIFO is applied.
  13. Report and investigate discrepancies such as shortages and damages on delivery and from linehaul vehicles.
  14. Take staff statements of incidents.
  15. Ensure health and safety are maintained and applied in your area of work.
  16. Monitor compliance of supervisors to meet deadlines for deliveries / collections.
  17. Ensure and maintain a high standard of service delivery (OTIF Report).
  18. General management of company assets – walls and wheels.
  19. Ensure that discipline is always maintained.
  20. Maintain a high standard of housekeeping.
  21. Ensure daily planning of linehauls to branches and space allocations.
  22. Inform and update staff on new clients and requirements.
  23. Report any issues to management.
  24. Apply discipline in your division.
  25. Ensure all stock takes are communicated and dates are adhered to.
  26. Ensure all debriefing issues and pods are resolved timeously.
  27. Ensure all targets are met.
  28. Ensure that the Branch fleet is well maintained daily to satisfactory level and all vehicle problems are reported immediately to the Fleet Department and Branch Manager.
  29. Submit all reports on time.
Minimum Requirements
  1. Matric (Degree / Diploma in Logistics or related field would be beneficial).
  2. A minimum of 3-5 years working experience in logistics in a middle management role.
  3. Reporting and effective communication skills.
  4. Good problem-solving skills.
  5. Computer literate and Excel proficiency a must.
  6. Knowledge of vehicle tracking systems, fleet management, and route planning.
  7. Ability to work under pressure.
  8. Valid Driver's license.
  9. Own transport essential.

Core Values
Respect and Care : Always show respect, care for, and treat everyone fairly; put people first.
Integrity and Loyalty : Display loyalty, display integrity, do the right thing always
Can Do : Must have a can-do attitude, believe in yourself, and live out our values always.
Continuous Improvement : Must be dedicated to continuous improvement, be innovative, and constantly learn to keep ahead.

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