Systems Analyst

6 days ago

Cape Town, Western Cape, South Africa Grosvenor Casinos Limited Full time
Job Description

This is an independent role and requires the individual to be self-motivated, energetic, and comfortable in a fast-paced environment. You will work closely with business stakeholders, product, and technical teams. The ability to create strong working relationships with diverse groups of individuals will be paramount to success in the role.

We feel that this role is crucial in ensuring seamless integration between game providers and our platform, improving operational efficiency and enhancing the end-user experience.

Main Accountabilities and Responsibilities

API and 3rd Party Integrations:

  1. Define and document API integration workflows.
  2. Review API documentation and proactively ask clarifying questions to ensure comprehensive and clear requirements.
  3. Support UAT by reviewing test cases and validating that business needs are met.
  4. Support BAT by capturing business feedback and answering questions.
  5. Developing a broad understanding of the environment and a deeper knowledge across an agreed subset to act as a Subject Matter Expert.

Stakeholder Collaboration and Communication:

  1. Building strong working relationships and earning the trust of game providers, your team, and other stakeholders.
  2. Collaborating with project sponsors to determine initial scope and vision.
  3. Collaborating with the product and technical teams to bridge the gap between their areas and ensure that technical requirements are as detailed as possible to save the development squad time and effort.

Business Analysis and Requirements Management:

  1. Provide business process design and documentation expertise, leveraging best practices from prior experience.
  2. Gather, analyze, and translate business requirements, distilling them into detailed epics, user stories, and acceptance criteria.
  3. Provide stakeholders with accurate and measurable estimates for business analysis deliverables when required.

Domain Expertise and Continuous Improvement:

  1. Develop a broad understanding of the squad's environment and specialized knowledge within a designated subset to serve as a Subject Matter Expert in time.
  2. Contribute to the organization's transition towards a scaled agile methodology, actively pursuing continuous improvement in delivery approaches.
Qualifications
  1. The ideal candidate should possess a relevant IT-related qualification, such as a degree or certification in Information Technology, Computer Science, Business Information Systems, or a related field.
  2. Experience with REST/SOAP APIs, JSON, XML - essential.
  3. Industry-recognized certifications such as CBAP (Certified Business Analysis Professional), PMI-PBA (PMI Professional in Business Analysis), or IIBA ECBA/CCBA would be an added advantage.
  4. 5+ years of experience in delivering external integrations or similar with a proven track record of delivery in this area.
  5. Experience of agile methodologies, with frequent deliveries in a fast-paced environment.
  6. Experience in working with distributed teams.
  7. Experience of working in a multi-channel digital and retail organization.
  8. Gaming industry experience – an advantage.
  9. AWS experience – an advantage.
  10. JIRA & Confluence experience – an advantage.
  11. Dynamics 365 experience or implementation - an advantage.
  12. Technology development background - an advantage.
Additional Information

You're probably wondering outside of a fun, exciting and varied role – what else do you get? You'll get a fantastic salary combined with some leading benefits. Wellbeing@Rank is important to us too... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we're here for you.

We'll also invest in your growth by providing development opportunities, leadership training, and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us.

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.

The Rank Group is committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

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