Installation Manager

3 weeks ago


Johannesburg, Gauteng, South Africa The Kitchen Studio Full time

As Installations Manager, you will be responsible for planning, coordinating, and supervising all kitchen and cabinetry installations.

This includes managing installation teams, liaising with the factory to track delivery schedules and resolve supply issues, ensuring quality control, and maintaining ongoing client communication.

The ideal candidate has project management and hands-on installation experience, with a strong understanding of cabinetry and kitchen assembly.

Key Responsibilities

  • Oversee the full installation process, from scheduling to completion.
  • Plan and allocate installation teams, ensuring timely and efficient execution.
  • Conduct site visits before, during, and after installations to assess progress and quality.
  • Ensure projects stay on schedule and within the fitting budget.

Factory & Delivery Communication

  • Liaise with the factory to confirm delivery schedules.
  • Report and follow up on incorrectly manufactured parts, short deliveries, or missing components.
  • Communicate any adjustments or changes to the factory for quick resolution.

Team & Contractor Management

  • Assign, train, and supervise installation teams.
  • Monitor work performance and ensure quality standards are met.
  • Provide hands-on guidance to resolve on-site challenges.

Quality Control & Compliance

  • Conduct on-site inspections and final sign-offs.
  • Identify and resolve installation defects, misalignments, or issues before client handover (snags).

Customer Relations & Issue Resolution

  • Serve as the primary point of contact for clients during the installation process.
  • Handle on-site challenges, adjustments, or customer concerns professionally.
  • Ensure a smooth and positive handover of completed projects to clients.
  • Maintain accurate records of installation progress, challenges, and resolutions.
  • Report on installation timelines, costs, and efficiency improvements.
  • Provide feedback to factory and design teams regarding recurring issues or improvements.

Requirements

  • Minimum of 5 years' experience in kitchen, cabinetry, or interior installations.
  • Strong project management and coordination skills.
  • Ability to communicate effectively with factory teams to resolve supply and manufacturing issues.
  • Ability to read and interpret kitchen plans and technical drawings.
  • Strong problem-solving and decision-making abilities.
  • Excellent customer service and communication skills.
  • Valid driver's license.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Construction

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