Systems Administrator
1 week ago
Candidate Experience and Marketing Manager @WatersEdgeSolutions
Position: System Administrator – Onsite (Bedfordview)
We are looking for an experienced System Administrator to join our team in Bedfordview. This onsite role involves managing and maintaining IT infrastructure, supporting a hybrid workforce, and ensuring the security and reliability of systems across firewalls, servers, storage, virtualization, and hybrid cloud solutions.
Role OverviewAs a System Administrator, you will be responsible for network security, infrastructure management, cloud integration, and IT support. You will play a key role in ensuring operational efficiency, maintaining system uptime, and providing support for an onsite call center.
Key Responsibilities- Firewall & Network Security: Configure and manage firewalls, set up security policies, and monitor network traffic.
- Server & Storage Management: Maintain and troubleshoot servers and storage solutions, perform backups, updates, and capacity planning. Conduct hardware diagnostics and liaise with vendors for maintenance and repairs. Manage and optimise virtualised environments, including virtual machine deployments. Support hybrid Exchange and Office integration for seamless email and collaboration.
- User Support & Incident Management: Provide Tier 2 and 3 IT support and escalate critical issues when necessary. Troubleshoot and maintain call center infrastructure, minimising downtime. Document incidents, solutions, and processes to improve IT response efficiency.
- IT Security & Compliance: Apply security updates, patches, and enforce best practices for data protection. Assist in IT audits and ensure compliance with industry standards and internal policies.
Must-Have:
- Minimum 3 years of hands-on experience in systems administration.
- Experience managing firewalls, servers, storage, and virtualization.
- Familiarity with hybrid Exchange / Office environments.
- Strong knowledge of networking, virtualization, and data storage.
- Excellent troubleshooting and documentation skills.
- Ability to communicate effectively in a hybrid team environment.
Nice to Have:
- Diploma in IT or a related field.
- Certifications such as A+, N+, Fortinet NSE, Microsoft Azure Administrator Associate, or VMware Certified Professional.
- Experience supporting a call center environment.
- Knowledge of ITIL or similar IT service management frameworks.
Work in a fast-paced and diverse IT environment. Opportunity to gain exposure to cutting-edge network and cloud technologies.
If you are not contacted within 10 days of your application, please consider your application unsuccessful.
Seniority level: Associate
Employment type: Full-time
Job function: Administrative
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