L2 Support Engineer

Supportwave, a leading hospitality technology company, invites applications for a remote Level 2 Technical Support role focused on Aloha POS systems in South Africa. The role requires evening shifts Saturday to Thursday and offers full-time employment with remote work.You will troubleshoot issues, monitor performance, document activities, and collaborate on...

Join a Helpdesk as an L1 - L2 IT Support Engineer, owning technical issues from first contact through resolution. Combine hands-on troubleshooting with strong customer communication to resolve Microsoft 365, Windows, hardware, and end-user issues independently while escalating complex cases. Work remotely with standard EST hours and opportunities for...

Supportwave is seeking a skilled IT support specialist for a 12-month contract, delivering second-level support for enterprise desktop, network, and server infrastructure in a cloud MSP environment.Role emphasizes Windows troubleshooting, MS 365 management, AD/GP administration, and TCP/IP/DNS expertise, with a fully remote setup aligned to US EST hours....

Showing 4 Onsite L2 IT Support Engineer Desktop Printer Specialist jobs in Eastern Cape Data Acquisition Specialist - External Data (Remote/Homebased) Bloemfontein, South Africa Durban-Inland, KZN, South Africa Centurion, South Africa Bellville, South Africa Full time R The Data Acquisition Specialist performs activities relating to the definition, set-up...

About the Company Our client is a leading international engineering and industrial automation group specialising in warehouse storage systems, robotics and supply chain automation. With operations across Europe, North America and South Africa, the business delivers innovative solutions to some of the world's largest manufacturing and logistics organisations....

This 12-month contract role delivers second-level technical support for enterprise desktop, network, and server infrastructure at a cloud MSP. Responsibilities include advanced Windows troubleshooting, Microsoft 365 management, Active Directory and Group Policy administration, TCP/IP and DNS resolution, plus Windows server maintenance with detailed...

Supportwave is seeking an L1–L2 IT Support Engineer to own issues from first contact to resolution. You will troubleshoot Microsoft 365, Windows, hardware and end-user problems with minimal supervision while maintaining strong customer communication and ticket ownership.This remote role follows EST hours and offers ongoing learning opportunities within a...

Supportwave is seeking a customer-focused User IT Support Specialist – L2 to deliver reliable remote technical support. You will troubleshoot Windows and macOS issues, manage tickets with ConnectWise Manage, and resolve end-user problems using NinjaRMM and ScreenConnect.The role emphasizes high customer satisfaction, meeting billable hour targets and CSAT...

We are seeking a customer-focused User IT Support Specialist – L2 to deliver reliable technical support remotely. You will troubleshoot Windows and macOS issues, manage tickets in ConnectWise Manage, and resolve end-user problems using NinjaRMM and ScreenConnect while maintaining high customer satisfaction. Requirements L2 helpdesk or technical support...