National Account Manager

7 days ago


Pretoria, Gauteng, South Africa Trending Talent Solutions Full time

RAINBOW'S Talent Acquisition Team is currently looking to recruit a dynamic National Account Manager for their Retail/Prepared/Deli Account based at our National Office.

The purpose of the National Account Manager is to:

  • Develop and maintain business with Retail/Prepared/Deli Accounts according to RAINBOWS channel strategy.
  • Represent the customers' best interests within the RAINBOW environment so that their needs are always satisfied.
  • Develop and guide the implementation of annual business plans; deliver account profitability and sales targets; serve as the primary account contact and provide account leadership.
  • Develop and manage customer relationships with large national accounts and set the accounts' overall strategic direction.

This role requires frequent local travel (JHB/PTA/DBN/CPT/FS) and the successful candidate needs to be comfortable working in an agile manner with a geographically dispersed team.

Minimum Requirements:

  • Degree in Management, Business Administration and/or Marketing
  • Valid Code EB drivers' license
  • 5 to 8 years' experience in a Marketing and Sales function
  • Experience managing complex and/or significant customer relationships and key accounts.
  • Experience managing diverse cross-functional internal teams.

Responsibilities:

Account Management
  • Develop account strategies in accordance with the overall channel strategy.
  • Conduct regular reviews of business performance and promotion strategies.
  • Develop and maintain product knowledge of the RETAIL/PREPARED/DELI sector and RAINBOW products in particular.
  • Develop an optimal integrated promotional plan and manage promotional investments.
  • Monitor market trends, competitive activities and new products.
  • Continuously review and monitor pricing to ensure RAINBOWS remains competitive with the highest profitability possible.
  • Develop proposals, negotiate terms and conditions, and implement contractual agreements with assigned national accounts accountability for delivering strong financial results.
Customer Relationship Management
  • Develop a deep understanding of customer needs and their operations and strategic objectives.
  • Develop the customer strategic business plan for his/her respective categories.
  • Deliver the agreed plan and follow up/coordinate the achievement of counterparts set in the Plan.
  • Monitor customer performance by tracking customer contribution and market share for major categories.
Supply Chain and Distribution Management
  • Develop and maintain strong executive relationships with assigned distributors.
  • Manage regional stock availability issues with factory/Vector depots.
  • Oversee the order taking process and follow up with supply chain management when required.
  • Coordinate account and market reviews of key metrics and best practices/key learning for assigned distribution.
Account Financial Management
  • Drive the achievement of the national account sales budgets in terms of volume.
  • Negotiate trading terms, rebates, and incentives in respect of future promotions.
  • Monitor and optimise trade spend investment and complete ROI analysis.
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