Manager: Academic Success

As part of our continued growth, STADIO is establishing a brand-new City Campus in Rustenburg. STADIO Higher Education invites applications for the position of Manager: Academic Success.

Purpose of the Role

To coordinate and implement the institutional Academic Success Plan on the campus, ensuring the quality of the academic success and student support initiatives (including the Resource Centre/Library services for students) on the campus. The role executes student success and support initiatives across the student journey, from students' entry into higher education, through their studies, to their transition into the world of work. It oversees an efficient, welcoming campus library. Through data-driven reporting and close cooperation with campus role-players and central Student Success structures, it supports access with success and contributes to a resource-rich environment that upholds STADIO's academic values.

Key Responsibilities

Establishing the function

• Establish the campus academic success function and set up the Library and Information Resource Centre, ensuring that the required resources are available.

Student Success Plan

• Plan, resource and implement the centrally developed Student Success Plan, and report on progress against targets.
• Take part in Campus Management Committee meetings and contribute to the annual academic success and library budget.
• Secure the cooperation of campus role-players and apply STADIO's academic success and library policies and norms.

Student journey initiatives

• Entry: Bridge the gap between school and higher education through fundamental literacies, bridging programmes and remedial support, working with the Schools. Facilitate Quest4Success (STADIO's orientation programme) sessions and academic orientation.
• Progression: Run the schedule of student success skills training and keep participation records. Support at-risk students with the Schools and manage retention interventions.
• Work readiness: Deliver workplace-readiness and holistic development training and implement diagnostic tests and assessments in line with Student Success Plan targets.

Library and Information Resource Centre

• Run a fully functional, well-resourced campus library and enforce library rules.
• Provide reference, research and technology assistance to students and staff, and present library and information literacy training.
• Coordinate library exhibitions, special events and open days.

Data analysis and reporting

• Analyse survey, diagnostic and First Year Student Profile data, and develop improvement plans and interventions for the Campus Management Committee and the Schools.
• Report annually on the efficacy of diagnostic tools, and report on literacy and academic development initiatives, training requests and student support.

Disability support and communication

• Meet new students who have applied for concessions, plan learning accommodations, and work with Student Administration to implement them.
• Promote academic success and library activities, maintain the campus student success environment on Canvas, and draft staff and student communications.
• At least three years' experience in an academic management position in a higher education environment.
• Recommended: experience in an academic success or development role in higher education, or in library and information services

Knowledge, Skills and Competencies

• Knowledge of student-centredness and student success principles, information literacy, and library and information services.
• Strong analytical, problem-solving and data analysis skills.
• Excellent written and verbal communication and interpersonal skills.
• Influencing, planning, organising and coordination skills, with the ability to collaborate with diverse stakeholders.
• Customer-care orientation and meticulous attention to detail.
• Ability to manage multiple priorities and deadlines under pressure, and to work independently and as part of a team.
• Adaptability and a professional, mature attitude