Area Manager

3 weeks ago

Port Elizabeth, Eastern Cape, South Africa Findojobs South Africa Full time

Location: East London

Description:

My client is seeking a dynamic Area Manager to oversee multiple stores, drive performance, and ensure operational excellence. The position will report directly to the Operations Manager.

Job Purpose

  • The Area Manager is responsible for all operations in his/her business unit.
  • The Area Manager assists the Operations Manager to make careful considerations of all aspects in the business unit before making a business decision.
  • The Area Manager is responsible (with the Operations Manager) for business unit goals, decisions, plans, implementation and evaluation of performance.

Qualification

  • Matric.
  • Post Matric / formalized qualifications are advantageous.

Requirements

  • Minimum 5 years' experience in Clothing Retail Operations environment as an Area Manager.
  • Valid code 8 Driver's License - unendorsed.
  • Willingness to travel extensively.

Key accountabilities

Asset Management

  • Responsible for the branch/s as a whole, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained.
  • Co-ordination of janitorial and repair services.

Stock Control

  • Responsible for all stock and will be held accountable for all overages and shortages.
  • Should ensure control of inventory.
  • Prepare requisitions to replenish stock. Identify and report on slow selling items.
  • Manage the quality and quantity aspects of the merchandise assortments.
  • Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
  • Identify new ways of promoting merchandise.
  • Ensure required housekeeping standards at all times.
  • Ensure that there is an equal standard throughout the stores.

Marketing and Sales

  • Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited.
  • Achieve and exceed store sales targets.
  • Actively participate in promotions, stay up to date with current advertising and provide sales leadership to staff.
  • Stay current with products, marketing and pricing of area retailers with similar products.

Admin and Cash

  • Ensure that the standard of administration and procedures in store are met.
  • Make certain that business direction and strategies are followed.
  • Ensure that the responsible persons are following proper procedures when handling all store cash.
  • Check and verify these documents daily.
  • Manage controllable expenses as this directly affects the profitability of the branch.

Management of Staff

  • Assign employees to specific duties.
  • Encourage, assist and train employees to become a motivated sales force.
  • Manage performance and development of staff.
  • Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary.
  • Determine when extra temporary staff is needed and recruit same.

Security

  • Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to.
  • Monitor security staff and make sure that they are alert and performing their duties to the maximum.

Customer Service

  • Must possess strong customer service and communication skills and the ability to apply a friendly and enthusiastic manner on a daily basis.
  • Train staff in customer service.
  • Assist customers with enquiries and complaints.
  • Continuously satisfy customer needs and attract clientele.
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