Remote IT Support Apprentice
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Dotactiv is seeking a Junior Technical Support Apprentice to join a fully remote team. You will receive comprehensive training and mentorship, learning to assist clients with hardware, software, and network issues.
The role emphasizes excellent customer service and strong troubleshooting skills, with remote work flexibility. Key responsibilities include providing first-level technical support via phone, email, and chat, resolving hardware/software/network issues, and documenting all interactions