Operations Manager

1 week ago


Pretoria, Gauteng, South Africa Flink Recruitment Full time

The Operations Manager plays a critical role in overseeing daily operations, ensuring efficiency, and driving business growth.

Roles and Responsibilities
  1. Operational Efficiency & Management: Oversee daily operations across multiple branches to ensure smooth functioning. Implement and optimize processes for sales, procurement, installation, and maintenance. Ensure branches follow standardized operating procedures (SOPs). Monitor and improve supply chain and logistics operations for solar components. Supervise solar project execution from planning to completion. Ensure timely delivery of solar installations while maintaining quality standards. Manage vendor and contractor relationships for procurement and installations. Oversee compliance with safety and industry regulations during installations. Lead and manage branch managers, technicians, and support teams. Provide training and development programs for employees. Set clear goals and performance expectations for teams. Foster a culture of continuous improvement and operational excellence.
  2. Financial & Budget Management: Monitor budgets, expenses, and overall financial performance of branches. Optimize operational costs without compromising quality and service. Ensure accurate financial reporting and cost control measures.
  3. Quality Control & Compliance: Enforce adherence to industry regulations, safety standards, and company policies. Implement quality assurance measures to maintain high installation and service standards. Address and resolve customer complaints and operational challenges.
  4. Customer Service & Satisfaction: Ensure excellent customer experience through efficient service delivery. Manage after-sales service and maintenance contracts. Monitor customer feedback and implement improvements based on insights.
  5. Business Growth & Strategy Implementation: Work with senior management to develop and execute growth strategies. Identify and explore new business opportunities and partnerships. Drive operational innovations to improve efficiency and productivity.
Key Performance Indicators (KPIs)
  1. Operational Efficiency KPIs: Project Completion Rate: % of projects completed within the estimated timeline. Installation Efficiency: Average time taken to complete installations. Process Compliance Score: % adherence to SOPs and operational protocols.
  2. Financial Performance KPIs: Profit Margin: % profit margin across branches. Budget Variance: Difference between actual and planned expenses.
  3. Customer Satisfaction KPIs: Customer Satisfaction Score (CSAT): % of positive customer feedback. Net Promoter Score (NPS): Measures customer loyalty and referral likelihood. Response Time to Customer Issues: Average time taken to resolve service requests.
  4. Team & Employee Performance KPIs: Employee Productivity Rate: Output per employee per month. Training Completion Rate: % of employees completing required training. Staff Turnover Rate: % of employees leaving the company.
  5. Compliance & Quality KPIs: Audit Compliance Score: Adherence to safety and regulatory inspections. Defect Rate in Installations: % of installations requiring rework or repairs. Safety Incident Rate: Number of workplace safety incidents per quarter.
  6. Growth & Expansion KPIs: New Branch Performance: Revenue and efficiency of newly opened branches. Market Share Growth: % increase in market share over a defined period. Operational Expansion Efficiency: Speed and cost-effectiveness of scaling operations.
#J-18808-Ljbffr

  • Pretoria, Gauteng, South Africa Astral Operations Ltd Full time

    About the RoleAstrum Operations Ltd is seeking a highly skilled financial professional to manage our agricultural accounting operations. As a key member of our team, you will be responsible for leading financial planning, analysis, and reporting.Responsibilities:Develop and implement financial plans, budgets, and forecasts to drive business growth.Analyze...

  • Operations Manager

    1 week ago


    Pretoria, Gauteng, South Africa Farm Manager Sa Full time

    MINIMUM REQUIREMENTSTertiary Qualification in Warehousing, Transportation, and LogisticsExcellent Computer SkillsExcellent Management and Human Resources SkillsGood Understanding of Accounting Processes8 - 10 Years at Senior Operational Level in the Warehouse and Transportation IndustryBasic Legal Knowledge of ContractsProblem Solving SkillsJudgment and...


  • Pretoria, Gauteng, South Africa Farm Manager Sa Full time

    Job DescriptionThe Operations Manager will be responsible for managing all aspects of our operations, including vehicle fleet management, financial management, and staff supervision.Manage business strategy and identify customer needsImplement new business initiatives and manage growthProfitably manage all operations assigned


  • Pretoria, Gauteng, South Africa Afgri Operations Proprietary Limited Full time

    Afgri Operations Proprietary Limited seeks a highly skilled Logistics Operations Manager to oversee the efficient management of logistics operations. The successful candidate will be responsible for managing, planning, and optimising contracts while maintaining professional relationships with business units and transporters.Key ResponsibilitiesUpdate and...


  • Pretoria, Gauteng, South Africa Farm Manager SA Full time

    Gauteng Area – Gauteng: Our client has a great opportunity for an Operations Manager to manage various depots/contracts around Gauteng Province.This position is within the Warehouse Business Unit in the Consumer Division.Duties include:Warehouse ManagementFleet managementFinancial managementCustomer relationsBudgetsExecuting business strategyMINIMUM...

  • Operations Manager

    1 day ago


    Pretoria, Gauteng, South Africa Farm Manager SA Full time

    Job Summary:We are seeking an experienced Operations Manager to join our team at Farm Manager SA.The successful candidate will be responsible for managing various depots and contracts in the Gauteng Province, ensuring seamless operations and excellent customer service.Key responsibilities include:Warehouse management and fleet maintenanceFinancial management...


  • Pretoria, Gauteng, South Africa Farm Manager Sa Full time

    Job SummaryFarm Manager Sa is seeking an experienced Operations Manager to manage all aspects of our operations, including business strategy, vehicle fleet management, financial management, and reporting on key performance metrics.


  • Pretoria, Gauteng, South Africa Farm Manager SA Full time

    Job Description:Farm Manager SA seeks an experienced Operations Manager to oversee various depots and contracts in the Gauteng Province.This role is part of the Warehouse Business Unit within the Consumer Division. Key responsibilities include:Warehouse management and fleet maintenanceFinancial management and customer relationsStrategic planning and...


  • Pretoria, Gauteng, South Africa Farm Manager Sa Full time

    BenefitsWe offer a competitive salary and benefits package, including the opportunity to work with a dynamic and growing company.OthersThe Operations Manager will be responsible for managing multiple warehouses and compliance, achieving company and customer target KPIs, and reporting on performance.


  • Pretoria, Gauteng, South Africa Farm Manager Sa Full time

    Company OverviewFarm Manager Sa is a leading organization in the warehouse and transportation industry.


  • Pretoria, Gauteng, South Africa Farm Manager SA Full time

    Farm Manager SA is seeking a motivated and experienced individual to fill the role of Vegetable Farm Supervisor.The ideal candidate will have a strong background in agricultural operations, with experience in managing large-scale vegetable farms.Responsibilities will include:Developing and implementing effective crop rotation plansManaging a team of staff to...


  • Pretoria, Gauteng, South Africa Astral Operations Ltd Full time

    About the OpportunityAstrum Operations Ltd is seeking a highly skilled financial professional to manage our agricultural accounting operations. As a key member of our team, you will be responsible for leading financial planning, analysis, and reporting.Responsibilities:Develop and implement financial plans, budgets, and forecasts to drive business...


  • Pretoria, Gauteng, South Africa Astral Operations Ltd Full time

    Role Summary Maintaining Risk Control / Occupational Health / Bio Security requirements and standards as per relevant legislation and Astral Standard Operating Practices. Job Description The ideal candidate would be responsible for: The overall risk management for the Festive Olifantsfontein Primary Processing Plant, Farming operations and Security...


  • Pretoria, Gauteng, South Africa Astral Operations Ltd Full time

    Role Summary Maintaining Risk Control / Occupational Health / Bio Security requirements and standards as per relevant legislation and Astral Standard Operating Practices. Job Description The ideal candidate would be responsible for: The overall risk management for the Festive Olifantsfontein Primary Processing Plant, Farming operations and Security...


  • Pretoria, Gauteng, South Africa Astral Operations Ltd Full time

    Job Description:">We are seeking an experienced Risk Management Specialist to join our team at Astral Operations Ltd. The successful candidate will be responsible for maintaining risk control/occupational health/biosecurity requirements and standards as per relevant legislation and Astral Standard Operating Practices.


  • Pretoria, Gauteng, South Africa Astral Operations Ltd Full time

    About UsAstral Operations Ltd is a leading organization in the industry, committed to delivering exceptional results through innovative solutions. Our team is passionate about excellence and dedicated to making a difference.We are seeking a skilled buyer to join our team, who will be responsible for:Acquiring essential items and managing vendor...


  • Pretoria, Gauteng, South Africa Farm Manager SA Full time

    About Us:Farm Manager SA is a leading company in the Warehouse and Transportation industry, seeking a skilled Operations Manager to join our team.The successful candidate will be responsible for managing various depots and contracts in the Gauteng Province, ensuring seamless operations and excellent customer service.Key responsibilities include:Warehouse...


  • Pretoria, Gauteng, South Africa Astral Operations Ltd Full time

    Company Overview:">Astral Operations Ltd is a leading company in the poultry processing industry. Our primary goal is to maintain high-quality products while ensuring the health and safety of our employees, customers, and the environment.


  • Pretoria, Gauteng, South Africa Farm Manager SA Full time

    Farm Manager SA is seeking a highly experienced and skilled Agricultural Operations Lead to join our team.The successful candidate will have a strong background in agricultural operations, with experience in managing large-scale vegetable farms.Responsibilities will include:Developing and implementing effective crop rotation plansManaging a team of staff to...


  • Pretoria, Gauteng, South Africa Astral Operations Ltd Full time

    Job DescriptionThe ideal candidate will be responsible for coordinating the procurement of maintenance, service and replacement parts for processing plant and service departments in accordance with the Astral Procurement Procedure. This role involves:Ensuring timely and cost-effective procurement of essential items.Managing administrative tasks related to...