Ramp Agent

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1. Ensure safety regulations are adhered to at all times regarding Dangerous Goods.
2. Ensure general safety and security around the aircraft.
3. Liaise between crew and ground handler to obtain boarding clearance for passengers.
4. Monitor the loading and offloading of baggage and cargo.
5. Advise ground handling partner of any load changes.
6. Ensure effective turnarounds / reducing delays by ensuring that all handling agents and service providers are in place for arrivals.
7. Conduct ramp safety audits when required.
8. Ensure ramp vehicles are clean and fueled.
9. Pick up and drop off crew as and when required.
10. Monitor flight operations to ensure on-time performance is met.
11. Allocate delays as and when required.
12. Assist with crew requests, such as coordinating clean-up services, providing water, and managing restroom facilities.
13. Ensure all service providers are present as required per flight (e.g., ACSA, fuel handler, etc.).
14. Conduct ad hoc inspections in the baggage department.
15. Must perform any duty allocated / delegated by the senior on duty.
16. Arrange support for heavy or oversized equipment / cargo, such as motorized wheelchairs.
17. Ensure sufficient staff as per SLA.
18. Conduct FOD (Foreign Object Debris) checks.
19. Report any irregular activities related to Flight Operations.
20. Coordinate any disrupted operations.
21. Monitor Ramp and Passenger service KPIs (boarding gate closure time, equipment positioning, etc.).
22. Complete ramp agent form for every flight.
23. Compile reports for irregularities / incidents if required.
24. Liaise across different departments and stations; coordinate with the relevant stakeholders to ensure on-time departure.

Seniority Level: Entry level
Employment Type: Full-time
Job Function: Management and Manufacturing
Industries: Airlines and Aviation
Location: Johannesburg, Gauteng, South Africa