Business Process Engineer

4 days ago

Bellville, Western Cape, South Africa Capitec Client Care Full time

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Date: 31 Mar 2025

Location: Bellville, Western Cape, ZA

Company: Capitec Bank Ltd

Apply By:

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

  • To see what life at Capitec is all about and complete a short assessment, please click here
  • Once you have completed the above, finalize your application by clicking apply below.
Purpose Statement
  • To support the vision and strategy and enhance the capability of a Business Unit through the development and implementation of innovative business processes and models.
  • To identify process improvement opportunities that will enhance the functioning of the Business Unit, in line with its strategic objectives and regulatory requirements, and ensure the business benefit is achieved through measurement of success.
Qualifications (Minimum)
  • A relevant tertiary qualification in Engineering - General.
  • Grade 12 National Certificate / Vocational.
Qualifications (Ideal Or Preferred)
  • A relevant post-graduate qualification in Engineering - General or Engineering - Industrial.
Experience
Minimum:
  • Minimum of 3-5 years' relevant experience in processing systems, processes, procedures and support in a similar role.
  • Proven experience in data analytics, business model/product design, business process development or improvement, operationalisation of new business process solutions and improvements.
  • Business Improvement.
Ideal:
  • 5+ years' relevant experience in processing systems, processes, procedures and support in a similar environment.
  • Strategic business case development.
  • Translating Divisional strategies and regulatory requirements into a business area target operating model.
  • Lean / Six Sigma methodologies and Theory of Constraints (TOC).
  • Agile way of working.
  • Leadership.
  • Salesforce.
Knowledge
Minimum:
  • Business Change Life Cycle and Change Management principles.
  • System Development Life Cycle.
  • Project Management Life Cycle.
  • Quality Management.
  • Risk and Issue Management.
  • Developing a business case.
  • Client experience/client journey mapping.
  • Process frameworks (Strategy, Planning, HR, Finance, Marketing, Sales, Assets, Procurement, Production, and Legal).
  • Process Simulation Modelling.
  • Financial Modelling.
Ideal:
  • Lean way of work principles.
  • Agile way of working practices.
  • BABOK, SOA, TOGAF, ARCHIMATE.
  • Banking / Financial processes and procedures.
  • Banking systems: SBL, Horizon, STrack, Postilion, etc.
  • Data and trend analysis.
  • In-depth knowledge of Capitec products.
Skills
  • Communications Skills.
  • Interpersonal & Relationship management Skills.
  • Negotiation skills.
  • Facilitation Skills.
  • Presentation Skills.
  • Analytical Skills.
  • Problem solving skills.
Conditions of Employment
  • Clear criminal and credit record.
  • Ability to work extended hours during periods of project implementation.
  • Willingness to travel nationally and internationally when required.
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Apply now »
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