Permanent - BATTERY FITMENT/SALESMAN - Tshwane (Pretoria) - South Africa

1 week ago

Pretoria, Gauteng, South Africa Unique Personnel (Pty) Ltd Full time

To actively sell the services and products to potential clients and render the highest standards of customer service to achieve departmental targets.

MAJOR RESPONSIBILITIES AND KEY RESULTS AREAS
  • Actively source new sales opportunities and close sales to achieve departmental goals and targets.
  • Increase company revenue by managing and negotiating with clients, generating leads, qualifying prospects, and managing sales of products and services.
  • Actively research competition and monitor market activities to position the company favorably within the market.
  • Forecast sales, develop sales strategies and models, and evaluate their effectiveness.
  • Evaluate needs and build productive relationships.
  • Provide daily, weekly, and monthly tracking and target reports for relevant stakeholders.
  • Maintain and grow client base within the relevant area of sales.
  • Attend meetings, sales events, and training to stay updated on the latest developments.
  • Canvass and open new customer accounts based on their viability as future customers.
  • Monitor monthly sales per customer using the Sales Management process.
  • Daily extrapolate sales information from the ERP system to assess actual units against target units and implement a plan of action if necessary.
  • Provide monthly feedback to the Regional Manager on all activities relating to the customer.
  • Introduce new marketing and promotion ideas and assist the customer in aligning strategy with that of the Company (Marketing Strategy).
  • Host regular trade evenings and suitable entertainment to promote the product and grow/develop customer relations.
  • Initiate and monitor all promotional activity to develop and grow existing customer base and market share in consultation with the customer and Regional Manager.
  • Assist with the credit application process.
  • Co-responsible with Debtors for effective, timely collection of outstanding debtors' monies.
  • In collaboration with Debtors, ensure that all outstanding Debtors are less than 45 days at all times.
  • Assist Debtor's staff in resolving customer queries.
  • Proactively manage customers with potentially high risk for the Company and liaise with Debtors regarding necessary action planning.
  • Ensure that vehicles and other company equipment are maintained in accordance with company policy and procedure.
  • Attend monthly meetings with Regional Manager to provide status feedback on new business.
Stock Control
  • Liaise with Warehouse on an ongoing basis to ensure optimal availability of stock in an effort to resolve any outstanding queries.
  • Assist with the consignment stock process when required.
  • Monitor buying patterns of all customers to assist in the forecasting of stock requirements on a monthly basis.
  • Monitor stock rotations and replenish new stock as needed.
  • Monitor claims stock.
  • Assist the customer in managing their own stock levels and mix.
Compliance
  • Operate within controls and procedures.
  • Report risks or areas of concern to management within own operating area.
  • Promote compliance with all relevant regulations and procedures to prevent fruitless, wasteful, and irregular expenditure.
Customer Service
  • Maintain effective working relationships with employees and customers to render the highest quality of services.
  • Identify and solve problems while demonstrating a high level of integrity in line with the company's core values.
  • Ensure daily and weekly discussions take place with CIC and other stakeholders to ensure that all customer queries are followed up and satisfactorily resolved.
  • Provide regular presentations/training to customers on products and pricing to keep them updated with technical product changes.
  • Assist customer liaison department with maintaining customer base by updating customer information when necessary.
  • Provide the customer with stands, POS material, claims, and rotation procedure training.
  • Update the customer database by providing new information regarding new customers and/or updating existing information.
Cost Control
  • Support the effective and transparent use of financial and other resources.
  • Ascertain whether correct pricing structures are in place at all times.
  • Manage and monitor gross profit on a daily basis and implement an action plan if necessary.
  • Reduce operational costs by optimizing company resources (cell phone, car) and curbing unnecessary expenses.
  • Limit expenditure, reduce costs, and ensure deviations from budgetary limits are reported to direct Manager.
Qualifications
  • Certificate in Sales or relevant fields (NQF 5).
Experience
  • Up to 3 years as a Sales Representative or similar role within the Retail environment.
ESSENTIAL KNOWLEDGE AND REQUIRED SKILLS
  • Computer Literacy (Basic MS Office; SAP, ERP Systems, and other job-specific software systems).
  • Knowledge of Sales principles, practices, and procedures.
  • Communication skills (both verbal and written).
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