Regulatory Specialist: New Licenses and Payments

4 days ago


Randburg, Gauteng, South Africa Mukuru Full time

We are looking for a Licensing and Payment Regulations Specialist to support our expansion efforts and strategic regulatory initiatives.

In this role, you will work closely with cross-functional teams within Mukuru—including commercial, finance, legal, compliance, and IT—while also engaging with regulatory authorities. With the support of industry experts, you will conduct technical regulatory research, ensure compliance with local and international licensing standards, and play a key role in securing new licenses for Mukuru's growth.

If you have a keen eye for detail, a solid understanding of licensing and payment regulations, and the ability to navigate complex stakeholder environments, we want to hear from you

Duties and Responsibilities (include but not limited to):

Licensing Discovery
  • Review regulatory requirements for new license applications and develop submission templates
  • Assess payment/PSP regulations to ensure alignment with overarching policies
  • Understand reporting requirements for different licenses
  • Engage expert stakeholders for regulatory clarification
Licensing Application
  • Support stakeholders with required information for license applications
  • Evaluate internal documents submitted for licensing to ensure regulatory compliance
  • Compile and finalize submission documentation, ensuring all materials meet regulatory standards
  • Maintain a database of all license application documentation
Licensing Handover
  • Prepare a final set of documents for the Business-As-Usual (BAU) licensing team
  • Assist the BAU/Implementation team with access to documents needed for regulatory inspections
  • Provide necessary templates for ongoing reporting
Maintenance of Documentation
  • Maintain a database of all new licenses, including regulations applicable at the time of application
Stakeholder Engagement
  • Represent Mukuru in meetings or communications with regulatory authorities, industry forums, or payment providers
  • Liaise with local and international regulators to facilitate licensing processes
  • Act as a key contact for queries related to licensing and regulatory requirements
  • Build collaborative relationships with partners, consultants, and stakeholders to streamline licensing processes
Strategic Support
  • Conduct research and provide insights to support decision-making for expansion into new territories
  • Analyze license requirements, business capabilities, and product/service offerings to aid expansion efforts
  • Assist in preparing presentations and reports for senior leadership and the board of directors
  • Support long-term planning for license renewals and regulatory expansion
  • Collaborate with the Executive and risk department to conduct regulatory risk assessments and mitigation strategies
Administrative and Reporting Tasks
  • Maintain an up-to-date database of license applications, renewals, and regulatory communications
  • Prepare reports and presentations on licensing progress and compliance metrics
  • Ensure all licensing activities align with Mukuru's governance framework and Delegation of Authority (DoA)
  • Track and facilitate the timely payment of license acquisition and membership fees
Training and Capacity Building
  • Develop training materials and sessions to enhance internal teams' understanding of licensing regulations
  • Contribute to skills development within the Licenses and Payments department
  • Provide input for new licensing policies for approval by governance forums
  • Share knowledge on new regulatory developments and compliance requirements to foster a culture of regulatory awareness
Key Requirements
  • Bachelor's Degree or Advanced Diploma in Law, Policy and Regulation, or Economics
  • Certification in Compliance or Payments Regulations (advantageous)
  • 3 years' experience in financial services licensing
  • 3 years' experience in licensing, compliance, regulatory, or legal roles within financial services or fintech industries
  • 3 years' experience working in a multi-stakeholder environment
  • Solid understanding of global financial regulations related to licensing, including AML/KYC, consumer protection, data privacy, and financial services (remittances) licensing requirements
  • Solid understanding of financial products and services offered by fintech companies
  • Knowledge and understanding of license application processes
  • Knowledge and understanding of payments regulations
  • Knowledge of contracts and commercial agreements
  • Strong grasp of output-driven operating management in a multi-disciplinary environment
Additional Skills
  • Results and Goal Oriented
  • Problem Solving
  • Systematic Approach
  • Effective Communication
  • Service Orientation
  • Embracing Change
  • Conveying Self-Confidence
  • Organisational Awareness
  • Team Working
  • Establishing Rapport
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