General Assistant

2 days ago

Nelspruit, Mpumalanga, South Africa Cashbuild Full time

Description

About the job

General Assistant (External Applications Only)
Ensure comprehensive Customer service in Store.

Responsibilities:

  1. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.
  2. Advise and assist Customers on correct products and queries.
  3. Assist with and resolve Customer complaints.
  4. Ensure that your area is free of obstacles, stock is merchandised immediately after being received, and that Customers can enter and leave your aisle without any risk of injury or irritation.
  5. Correct shelf price labelling within area of responsibility.
  6. Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule.
  7. Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility.
  8. Report damaged stock within area of responsibility to Store Manager.
  9. Achieves set targets and completes work accurately and at the required standard.
  10. Identifies problems and seeks root cause; resolves problems and escalates issues accordingly.
  11. Makes decisions within framework of company policies and within set timelines.
  12. Handles pressure well and is consistent in controlling own responses irrespective of time or workload pressures.
  13. Demonstrates courtesy and willingness to assist when dealing with customers, suppliers and colleagues.

Requirements:

  1. Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or Grade 12 without related work experience.
  2. Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
  3. Valid South African ID or work permit.
  4. Ability to perform basic calculations accurately.
  5. Must be willing to work shifts, weekends and public holidays.
  6. Must be able to work under pressure.
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