Client services
4 days ago
One of the TOP banks in S.A. is looking for an experienced Client Service Consultant to join their JHB team on a 6-month contract.
Qualifications and experience :
- 3 years' client service experience in a Broker environment
- Must have product knowledge : JSE Equities, SAFEX, Contract for differences, warrants, installments
- JIRA application knowledge
- Matric
- Tertiary qualification or studying towards
- FAIS accredited or studying towards
- Communication
- Client centric
- Able to handle conflict
- Work under pressure
- Client satisfaction
- Multi-tasking
Key performance areas :
- Cross sell
- Act as primary contact for Traders and investors
- Educate clients about the stock market
- Engage with the Broker and ensure you keep abreast of the products
- Responsible for trading and investing in JSE equities / derivative products, OTC products / warrants / futures / commodities
- Guide clients on how to trade and invest in the products
- Engage with the Transfer Secretary regarding share withdrawals
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