Casual Cashier

Job title: Casual Cashier - Jean Avenue

Job Location: Gauteng, Centurion

Deadline: March 10, 2025

Purpose of the role:

• Support customer service at point of sale while ensuring a world-class shopping experience.
• Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.

Essential:

• Grade 12 / Matric
• A minimum of 6 months' experience in cashier / till operations
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service skills
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem's customer service policies and procedures.
• Establish a professional relationship with customers.
• Report customer complaints and compliments to the Frontline Supervisor or store management.
• Adhere to the customer turnover hourly rate.
• Be aware of current sales and promotions.
• Ensure colleagues and customers are not exposed to any risk.
• Carry out and manage Dis-Chem 5-star communication principles.
• Be responsible for cash flow.
• Ensure all line voids and price changes are approved and signed off by the supervisor.
• Exchange merchandise for customers and accept returned goods when authorized to do so.
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem.
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks).
• Ensure cash is placed in drop safe according to Dis-Chem's SOPs.
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly.
• Ensure all outgoing stock/items/scripts are scanned and paid for.
• Ensure that all money is strictly kept safely and securely inside the till.
• Handle daily takings confidentially, and only discuss with management.
• Be alert, recognize and report suspicious behavior to management.
• Address queries regarding store merchandise.
• Adhere to Dis-Chem's security policies and procedures.