Range Officer
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Our client is a premium outdoor adventure and hospitality destination based in the Somerset West area, offering unique, high-end recreational experiences in a scenic estate environment. They are seeking a professional, energetic, and safety-focused Range Officer / Experience Instructor to join their growing team and deliver exceptional client experiences while maintaining the highest operational and safety standards.
KEY RESPONSIBILITIES:
- Host and guide clients through various shooting and outdoor experiences in a professional and engaging manner.
- Deliver clear firearm safety briefings and hands-on instruction to individuals and groups.
- Ensure strict adherence to all range safety protocols, firearm legislation, and operational procedures at all times.
- Oversee daily shooting range operations, including setup, maintenance checks, and closing procedures.
- Manage firearm, ammunition, and equipment inventory accurately and responsibly.
- Maintain a clean, organized, and client-ready environment throughout the facility.
- Provide exceptional customer service and create memorable guest experiences aligned with a premium hospitality standard.
- Assist with operational planning, bookings coordination, and general workflow management.
- Contribute creative ideas for events, activations, and new client experiences to support business growth.
- Respond calmly and professionally in high-pressure or emergency situations.
REQUIREMENTS:
- Valid firearm competency certificate is essential and non-negotiable.
- Previous experience as a Range Officer, shooting instructor, or within a similar firearms environment is highly advantageous.
- Strong understanding of firearm safety procedures and legal compliance requirements.
- Excellent communication and interpersonal skills with the ability to engage confidently with clients.
- Professional, well-presented, and customer-service driven.
- Strong organizational and leadership abilities.
- Ability to work weekends, public holidays, and flexible operational hours as required.
- Experience within hospitality, tourism, adventure, or luxury client environments would be beneficial.
- Physically fit and comfortable working outdoors in varying weather conditions.
- Creative mindset with the ability to contribute ideas for events and experiences.
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