Security Supervisor

Job title: Security Supervisor - Midrand

Job Location: Gauteng, Johannesburg
Deadline: April 07, 2025

Minimum Requirements:

• Grade 12 / Matric
• Grade C accreditation with the PSIRA
• PSIRA registered
• 3 years minimum experience in the retail industry, such as shopping malls and warehouses

Advantageous:

• At least 1-year specific previous experience in a supervisory role

Responsibilities:

• Monitor and control access to the premises by documenting and regulating entrance into the site by vehicles or pedestrian access points to allow entry only to individuals with the correct authorization.
• Investigate and report signs of damage or unlawful entry as it occurs and act accordingly in the best interest of protecting Dis-Chem assets.
• Be clearly visible as far as reasonably possible as a deterrent to discourage criminal activities, prevent theft, damage, personal injury, and other dishonorable acts.
• Oversee and monitor access control by searching staff, suppliers, and company merchandisers, and ensure that all doors and windows are locked at the end of each day.
• Maintain and complete all registers and occurrence books.
• Cancel staff purchasers and goods declared.
• Supervise and check refuse removal according to Dis-Chem standards.
• Protect the property and assets of the business from dishonest persons, actions, or any acts of malicious behavior that could result in the company suffering loss.
• Ensure continuous personnel screening and searches on a daily basis.
• Ensure thorough and proper vehicle searches throughout the day.
• Conduct briefing sessions with the security team at the beginning of all new shifts to discuss and relay information on developments and occurrences since the last shift and share information about any security concerns.
• Ensure that all security systems, such as the CCTV and burglar alarms, are working properly and report any breakdowns of the security systems to management.
• Implement preventative measures against accidents, thefts, and other risks.
• Report any suspicious incidents verbally to management in detail with the submission of a written detailed report as soon as conveniently possible.
• Contact policing and emergency authorities and make written or verbal reports to law enforcement officers when needed as legally required and in accordance with Dis-Chem procedures.
• When problem situations or crises arise or have been dealt with, maintain observing surroundings and report to management on findings and/or changes identified that intensify the situation.
• After a crisis, report the incident to management, the police, or the appropriate authorities (such as the fire services in the case of a fire outbreak) with a detailed written report concerning the incident and your activities around the incident.
• Respond quickly and correctly during crises - be alert to avoid being caught unaware.
• Know how best to respond to various dangerous situations according to industry and Dis-Chem standard operating procedures.
• Apply active response during dangerous situations (such as armed robbery attacks or assaults with deadly weapons) and make contact with police authorities to prevent loss of lives or property.
• Take accurate notes of unusual occurrences and daily activities.
• Enforce rules and regulations to prevent criminal activity before it happens.
• Perform special duties - receive phone calls, respond to text and email messages, and run vital errands for the department according to Dis-Chem and industry standard operating procedures.
• Schedule security personnel to cover designated facilities and shifts.
• Organize the work schedule, including the security guard's rotations and breaks.
• Oversee all matters of security and safety relating to both personnel and property, including facilities and equipment.
• Oversee a security workforce or a security installation, such as a monitoring station.
• Monitor subordinates and perform patrolling and administrative duties.
• Provide security guards with information on possible problems to look out for and educate them in dealing with these problems.
• Guide security staff to act appropriately during emergency situations.