Information Technology Technician

4 days ago


Johannesburg, Gauteng, South Africa First Point Group Full time

Responsibilities:

Assist in managing Information Technology and computer systems

  • Responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction.
  • Responsible for installing and maintaining computer systems and networks in order to achieve the highest functionality and optimize the role of technology.
  • Assist in managing the computer system's budgets and expenditures

Ensure Technology is accessible and equipped with up to date (hardware and software)

  • Troubleshoot hardware, software and network communication systems
  • Be up to date with all Company hardware and software updates and functionality
  • Be up to date with Company network and communication system
  • Provide recommendations on improvements to information and communication technologies
  • Maintain current and accurate inventory of technology hardware, software and resources

Help ensure that all the critical Systems, Processes and Data are backed up

  • Ensure that backup solutions are configured and are up to date
  • Ensure that the backup solutions are managed and maintained to not lose any data in any event
  • Ensure that Disaster Management plans and procedures are in place
  • Test the Backup integrity and disaster management plan on a quarterly basis to ensure that the data integrity is up to expectations.
  • Make recommendations on sourcing and purchasing of new backup technology resources
  • Manage Data access to all staff

Requirements:

  • A minimum of 5 years' experience with data management and general hardware and software support.
  • Grade 12
  • CompTIA A+ Certification (advantageous)
  • CompTIA Network+ Certification
  • Degree or Diploma in an ICT related field
  • CompTIA Security+ Certification (advantageous)
  • MCSA Microsoft Certified Solutions Associate Qualification
  • CCNA certified / Fortinet NSE4 - 7 (advantageous)
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