Server Engineer
3 days ago
Job title : Server Engineer (WINTEL and VMWARE) (2682)
Job Location : Gauteng, Centurion
Deadline : April 13, 2025
Minimum Requirements- A Diploma in Information Technology at an NQF level 6.
- Five (5) years of relevant experience.
- VMware Certified Professional and/or Microsoft Certified: Azure Administrator Associate.
- ITIL Foundation.
- VMware Administration: Expertise in vSphere, vCenter, ESXi, Site Recovery Manager (SRM).
- Patch Management: Managing security and application patching using Microsoft Intune, ManageEngine, and SCCM.
- Security & Compliance: Ensuring PCI-DSS, ISO 27001 compliance through automated security updates.
- Server Builds & Migrations: Experience with server cloning, Sysprep, domain registrations, and OS upgrades.
- Monitoring & Automation: Utilizing SCOM, SCCM, PowerShell, Ansible, and VMware vRealize for proactive monitoring and automation.
- Respond to calls and requests logged on Helpdesk timeously and resolve them accordingly.
- SLA Management for Service Availability.
- Follow the change management, incident management, and problem management according to the ITIL Framework.
- Continuous Improvements.
- Provide solution design and technical recommendations for VMware infrastructure.
- Support and maintain VMware Site Recovery Manager (SRM) for disaster recovery (DR) testing and configuration.
- Implement and manage server migrations and cloning, including Sysprep, domain registrations, and patching.
- Maintain N-1 compliance for server OS upgrades to support PCI-DSS certification.
- Implement and maintain centralized license solutions (KMS) and Remote Desktop Protocol (RDP) authentication.
- Manage server security patching (create deployment packages, build release notes, and deploy to Test, Dev, and Production environments for 1000+ servers).
- Manage server application patching (e.g., Internet Explorer, IIS, .Net) across all servers.
- Oversee desktop security patch management for 1000+ endpoints (desktops/laptops).
- Develop and maintain patch schedules for continuous system security.
- Ensure compliance with security frameworks (PCI-DSS, NIST, ISO 27001).
- Build and deploy new servers, including domain registration and patching.
- Maintain Standard Operating Procedures (SOPs) and Low-Level Designs (LLDs) for SCCM, SCOM, Manage Engine, Intune, and server OS standards.
- Monitor system health and performance using SCOM (System Centre Operations Manager).
- Daily System Availability KPI Reports: Generate and provide statistical reports on VMware infrastructure and systems monitoring performance.
- Incident Management Reporting: Track and report on all logged, open, and closed tickets related to VMware and Windows Server environments.
- Ad-Hoc Business Reports: Compile and deliver custom reports based on business and ICT requirements.
- Automated Incident Reporting: Ensure daily automated reports of logged Incident Tickets using the Incident Management Tool (ITSM).
- Security & Patch Management Reports: Document and track patch deployment status for server security and compliance.
- Disaster Recovery & Backup Reports: Provide insights on SRM (Site Recovery Manager) testing, backup success rates, and DR readiness.
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