Branch Manager
2 days ago
Decofurn is a furniture retailer with 12 stores nationwide. We have a highly efficient online store that can service clients in most parts of South Africa.
Our unique warehouse/factory shop concept has been developed with 32 years of experience in the furniture industry. Our Group is a leading importer, manufacturer, and retailer of furniture and related products.
We are a diverse, agile team of professionals and as a family-owned business, our values and principles are shared by all our staff.
We are looking for a Branch Manager to join our organisation.
The Branch Manager will be responsible for the daily management operations of the store and management of staff, overseeing the sales/showroom operations, clients and troubleshooting all escalated issues effectively on a 6-day work week.
Responsibilities
- Strong sales and administrative background
- Proven track record in driving branch turnover
- Experience in upselling/training/pricing/ensuring stock is displayed as per standard
- Analyse sales and revenue reports and make forecasts
- Oversee in-store promotional events or displays
- Inspect the areas in the store and resolve any issues that might arise
- Organize all store operations and allocate responsibilities to personnel
- Ensure high standard of client service and order management
- Deal with complaints from customers to maintain the store's reputation
- Overseeing financial administration of the store
- Monitor stock levels and purchases and ensure they stay within budget
- Lead, support and coach 15+ staff towards maximum performance
- Ensure the store fulfils all legal health and safety guidelines
- Manage periodic stock counts
- Minimise losses and damages
- Deliveries Pastel/CM/Onfleet and other integrated systems SOP's
Qualifications
- Grade 12 or equivalent
- National Diploma / Tertiary Qualification in Business Administration, Sales or relevant field
- 5 to 6 years' experience as a Retail Manager or in other Managerial position - mandatory
- Proficient in Computer Literacy
- 5 to 6 years of Hands-on Leadership skills and a Team Player
- 5 to 6 years of Microsoft Suite experience
- 5 to 6 years of Retail Management Systems
- Previous working experience within a stressful, fast-paced environment – non-negotiable.
- Valid Driver's License and own reliable vehicle - imperative
The team member we are looking for needs to multitask effectively in a fast-paced, dynamic environment and perform in a manner that maximises profits. Dedicated, and competent with a positive and can-do attitude.
If this speaks to you and you feel you have what it takes, please send your CV through along with your salary expectations. Should you not hear back from us within 2 weeks of sending your application, kindly consider your application as unsuccessful.
Seniority levelMid-Senior level
Employment typeFull-time
Job functionSales and Business Development
IndustriesRetail
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