PRC Testing
3 weeks ago
Pretoria, Gauteng, South Africa
Ford Motor Company
Full time
Qualifications- Degree / National Diploma / N4-N6 – Plus or Trade Test Certificate in Mechanical Engineering.
- Working Experience in Auto Industry - Minimum of 3 years.
- Quality Experience is essential.
- Workshop Mechanic Diagnosis and Fault Finding.
- Have a sense of urgency.
- Must be able to work independently and as a part of the team.
- Co-ordinate with PRC Ops analyst to get requested parts mainly Transmissions and Engines back from the dealerships.
- Track and Maintain the Transmissions and Engines inventory with clear status daily.
- Ensure that returned parts meet the requirements of the Warranty Policy Manual.
- Support warranty activities by receiving and binning warranty parts for adjudication.
- Conduct L1 (visual inspection) and evaluation on the returned parts for all the commodities.
- Conduct L3 (On-vehicle testing) on warranty failed parts.
- Binning of adjudicated parts, parts packing, and shipment documents preparation for dispatch to suppliers.
- Setting up, preparing, and conducting engineering testing and teardown of warranty returned transmissions and engines.
- Review the SharePoint for new warranty claims loaded that requires testing or teardown.
- Update Test Report with the testing or teardown findings.
- Manage day-to-day workshop/teardown area operations, tools availability, tools, and equipment maintenance.
- Conduct root cause analysis on the returned parts.
- Review NFF claims with FCSD & process dealer chargeback on OWS.
- Capture initial observation (photo, video, snap of data logger & DTC Chart).
- Determine liability for quality issues based on claim analysis, part inspection, and teardown.
- Initiate and lead escalation of issues.
- Generate and analyze warranty reports.
- Responsible for Health and Safety and 5S in the PRC Warehouse.
- Establish and maintain a feedback system to provide details of warranty return concerns to Warranty Engineer.
- Maintain good relationship with the Local CFT & IMG regional team.
- Background in production and manufacturing.
- Proficiency in diesel engine operating theory.
- Proficiency in understanding of Manual (MT88) and Automatic Transmissions (6R80, 10R80 & 10R60).
- Skilled Mechanic.
- Diagnostic skills relating to vehicle component failures.
- Good problem-solving skills, including ability to identify and resolve issues and challenges.
- Knowledge of the Warranty Policy and Procedure Manual, Dealer Bulletins.
- Knowledge of PTS, FDRS, VCMM, IDS, computer skills and effective communication/Presentation skills.
- Understanding of vehicle mechanicals, electricals, petrol and diesel injection systems.
- Ability to analyze components presented to confirm cause of failures.
- Ability to interpret quality data.
- Ability to drive Forklift.
