Sales Consultant
3 weeks ago
Minimum Requirements:
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Minimum of 5 years' experience in a food environment
- Own transport and valid driver's license (Non-negotiable)
- Customer-focused with a strong commitment to service excellence
- Innovative and proactive in exploring new strategies to drive sales and growth
DUTIES:
- Provide input for the annual sales and marketing budget – to be handed in on time for the annual budget review
- Monthly sales reports vs budget
- Drive sales to meet the budgeted sales and report performance at monthly review
- Weekly sales activities focusing on new clients (GFSI Intermediate, ISO 22000 and FSSC 22000 - Small to medium-sized manufacturers)
- Meeting the agreed monthly sales activities vs targets every month
- Weekly reporting on sales activities vs target by 15h00 every Friday
- Cold calls, follow-up calls, courtesy calls
- Emails
- Client visits
- Mailchimp subscriptions
- Planning and coordinating consultants' calendars based on client projects and planned training interventions (smooth communication between consultants and clients)
- Planning and organizing training interventions to ensure client satisfaction
- Liaising with clients, delegates, facilitators, and training venue to ensure smooth training intervention
- Ensuring that the registration forms are completed by the delegates
- Sending the required info to accounts in time to invoice per delegate before the training
- Liaising with admin staff to ensure training material is printed and delegates have received the agendas before the training
- Monitoring the quality of the intervention by contacting a few of the delegates after each training intervention
- Reporting any concerns
- Recording activities in CRM system and maintaining and updating the info in the CRM system
- Sending client proposals/quotations within 2 working days from their request for quotation
- Prepare neat and accurate client proposals for training
- Attend planning weekly meetings with consultants, admin and other relevant parties to discuss weekly client commitments and future projects
- Attending and participating in monthly franchise sales teams meetings
- Maintaining an organized electronic filing system for all the required client and sales information in One Drive to ensure ease of reference
- Timely response to queries from website as forwarded on from Head Office – within 2 working days there should be a response to client enquiries
- Implementing and reporting on biannual customer surveys
- Assist with Annual Competitor benchmarking surveys
- Assist with the research to contribute towards the annual sales and marketing strategy
- You may be required to assist with other adhoc duties over and above those listed to support other team members or to ensure that client relationships are professionally maintained
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