Senior Facilities Coordinator

3 weeks ago

East London, Eastern Cape, South Africa Abantu Staffing Solutions Full time

Safety:

  • Implementing safety, health, environmental management systems
  • Informing and appropriately training all employees and contractors on safety, health and environmental matters
  • Responding effectively to safety, health and environmental emergencies involving our activities and products
  • As far as reasonably practicable, providing appropriate resources required to implement the above
  • Ensure that the health, safety and environmental policy is reviewed at periods not exceeding three years from the effective date or by a date set by the Chief Executive Officer
  • Annual OHS Audit Report by independent SP

Service Level Agreement Compliance:

  • Monitor and control work as defined in the service level agreements and define performance standards
  • Provide feedback to the Regional Manager on performance

Monitor and respond to tenant maintenance queries:

  • Manage tenant maintenance complaints
  • Log maintenance calls and/or walk-in queries
  • Use the Novtel system to control maintenance management
  • Appoint contractors and monitor progress
  • Give continuous feedback to the tenants and close the loop

Efficient Unit Turnovers:

  • Inspect empty units to assess repairs
  • Obtain quotes to repair/paint units
  • Issue work to contractors
  • Inspect work prior to handover to TLOs
  • Approve payment to contractors

Maintenance and Repair Management:

  • Monitor the condition of the buildings through:
    - Inspecting the buildings and grounds and identifying key areas of concern
    - Reviewing any security or maintenance incidents
    - Reviewing cleanliness of the buildings
  • Manage the performance of service providers ensuring optimum service provision e.g., garden service, refuse collection services, security contractors
  • Ensure that tenants are briefed on their maintenance responsibilities
  • Ensure that all repairs are processed on time according to set standards of delivery
  • Attend to the removal of abandoned vehicles

Managing of Facilities Staff and Service Providers:

  • Targets issued and signed off by Facilities Coordinator
  • Appraisal feedback done with Regional Manager for the Facilities Team
  • Training needs identified and costed for inclusion in the budget for the following year; submitted to Regional Manager by end of March of each year
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