Job Responsibilities:

• Support sales representatives to enhance customer services by being in the field, visiting customers and assisting sales representatives with their client base.
• Maintain current customer base through visibility in the fields, attending to the needs of customers and enhancing the name brand of Deli Spices.

Independence (Finance):

• Assist in achieving the set trading target.
• Introduction of Deli Spices' product promotions and new potential products.
• Support in-store promotions.

Customer Centricity:

• Build key customer relationships with exciting customers by:
• Implementing regular call cycles (customer visits).

Promotions & Demonstration:

• Introduce all Deli Spices' product promotions to customers.
• Be available to support all customers in-store - demonstrations and or promotions.

Store openings:

• Will be actively involved in all store openings.

Market Feedback:

• Provide information related to market trends, pricing, and product performance.
• Working in sync with senior sales representatives and sales coordinators:
• Obtaining actual weekly orders from customers.
• Forward orders to sales coordinators.
• Address any customers' concerns and communicate any unresolved issues to Sales Representatives.

People:

• Align yourself to the performance-driven culture through the implementation of performance management and talent management.
• Align yourself to the Mane Code of Ethics.
• Align yourself to the Value System.

Process:

• Establish direct business relationships with all key stakeholders.
• Implement regular call cycles to harvest future growth.
• Use the "Telesmart" system to ensure all items used are being checked for orders.
• Ensure sound communication ("Call Cycle") between the internal sales team and Sales Representatives.
• Cold calling, including proposals.
• Meet potential clients.
• Identify opportunities for campaigns, services, and distribution channels.
• Communicate new product development needs to HMR Channel Head.
• Assist NPD by communicating relevant requirements.

Corporate Social Responsibility:

• Adhere to the Code of Ethics and drive ethical business practices across the group including the management of anti-competitive behavior.
• Participate in Group wellness and CSR activity and utilize group resources in this regard.
• Support the SHEQ and OHS landscape across the group.

VALUES, ETHICS & PERSONAL ATTRIBUTES:

• Ability to operate in a privately owned and managed entity.
• Ethically driven to achieve business results.
• Focus on sustainability to ensure business continuity.
• Strong interpersonal skills with the ability to communicate and influence at all levels within the organisation.
• Must be able to work independently and also as part of a team and collaborate across the business.
• Ability to work under pressure and make good decisions in pressurised situations.
• Ability to hold all employees accountable to deliver on their required outputs.
• A good communicator with the ability to read and write in English.
• Upholds the company's values, rules, and policies and lives the MANE Way: Passionate about our customers' needs, operating with a family culture of respect and trust, and maintaining the highest ethical standards within a professionally managed business environment.

QUALIFICATIONS & SKILLS LEVEL:

• Matric Certificate/ Hospitality Management/ BSc Consumer Science/Food Tech Diploma or food-related qualification.
• 2 - 3 years working experience within a similar field.
• Advanced skills in MS Word and MS Excel will be advantageous.
• SYSPRO working experience would be advantageous.
• Working knowledge of the Meet and Butchery or Home Meal Replacement industry will be advantageous.

Entry level

Full-time

Administrative

Food and Beverage Manufacturing