Manager: Construction and Forestry
3 weeks ago
Financial management and administration:
- Achieve financial targets (Turnover, Gross Profit %, Net Profit %).
- Perform reconciliations of OTC and TBR internal accounts.
- Analyse and monitor sales and commissions.
- Manage costs and expenditure.
- Process trade-ins/buy-outs.
- Conduct financial forecasting.
- Continuously update pricelists for circulation.
- Draft quotations for clients.
- Assist with invoicing to financial institutions once approved or paid cash.
- Manage inventory across all relevant outlets.
- Process daily direct transfer receipts.
- Ensure accurate debtor transfers to SAP.
Perform Market Research And Marketing:
- Continuously gather and update market intelligence on national and international players in the Construction and Forestry industry.
- Expand and diversify market share for Construction and Forestry equipment.
- Advise management on strategies for geographical expansion of equipment sales.
- Act as a Construction and Forestry specialist, ensuring high levels of customer care and promoting sales through various channels.
Ensure High Level Of Customer Service:
- Handle customer queries related to quality and quantity.
- Manage profile systems to achieve set goals.
- Establish and improve the Customer Service Index (CSI).
- Follow up on customer and dealer feedback at risk.
- Liaise with clients and conduct client visits.
- Conduct follow-up calls based on salesman's feedback reports.
- Organise information days and product launches for customers.
Manage Operational Business Processes:
- Oversee all operational business processes to ensure sustainability and profitability.
- Manage the entire sales process.
- Manage and verify branch inventory through stock taking.
- Provide status reports and management data.
Market Establishment And Growth:
- Identify and establish a customer base for Construction and Forestry equipment.
- Develop and test a business model for expansion.
- Develop and position the Construction and Forestry brand.
- Develop and manage the capital plan.
- Assist in identifying strategic partners.
- Establish sustainable relationships and service level agreements with suppliers.
- Create and manage staffing structures aligned with branch operations.
- Ensure sustainable availability of quality products.
- Optimise service delivery to customers in product distribution.
- Ensure compliance with legislative requirements.
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