Manager: Construction and Forestry

3 weeks ago


Province of North West, South Africa Senwes Full time
Responsibilities

Financial management and administration:

  • Achieve financial targets (Turnover, Gross Profit %, Net Profit %).
  • Perform reconciliations of OTC and TBR internal accounts.
  • Analyse and monitor sales and commissions.
  • Manage costs and expenditure.
  • Process trade-ins/buy-outs.
  • Conduct financial forecasting.
  • Continuously update pricelists for circulation.
  • Draft quotations for clients.
  • Assist with invoicing to financial institutions once approved or paid cash.
  • Manage inventory across all relevant outlets.
  • Process daily direct transfer receipts.
  • Ensure accurate debtor transfers to SAP.

Perform Market Research And Marketing:

  • Continuously gather and update market intelligence on national and international players in the Construction and Forestry industry.
  • Expand and diversify market share for Construction and Forestry equipment.
  • Advise management on strategies for geographical expansion of equipment sales.
  • Act as a Construction and Forestry specialist, ensuring high levels of customer care and promoting sales through various channels.

Ensure High Level Of Customer Service:

  • Handle customer queries related to quality and quantity.
  • Manage profile systems to achieve set goals.
  • Establish and improve the Customer Service Index (CSI).
  • Follow up on customer and dealer feedback at risk.
  • Liaise with clients and conduct client visits.
  • Conduct follow-up calls based on salesman's feedback reports.
  • Organise information days and product launches for customers.

Manage Operational Business Processes:

  • Oversee all operational business processes to ensure sustainability and profitability.
  • Manage the entire sales process.
  • Manage and verify branch inventory through stock taking.
  • Provide status reports and management data.

Market Establishment And Growth:

  • Identify and establish a customer base for Construction and Forestry equipment.
  • Develop and test a business model for expansion.
  • Develop and position the Construction and Forestry brand.
  • Develop and manage the capital plan.
  • Assist in identifying strategic partners.
  • Establish sustainable relationships and service level agreements with suppliers.
  • Create and manage staffing structures aligned with branch operations.
  • Ensure sustainable availability of quality products.
  • Optimise service delivery to customers in product distribution.
  • Ensure compliance with legislative requirements.
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