Property Services Manager
2 weeks ago
Responsibilities:
- Conduct Annual and Bi-Annual Building Audits to ensure pro-active maintenance and planning 5-year expense forecasts and implement and complete budgets regarding general expense provisions for all operational issues (i.e., service contracts, electrical, plumbing, consumables, extraordinary expenses, and capital expenses).
- Conduct Annual and Bi-Annual tenders of service contracts to ensure the company receives the best possible price and the highest service.
- Investigate new products and technology in the market to improve quality and reduce existing expenses.
- Conduct regular building inspections and train on-site staff to maintain the property to agreed standards.
- Inspect all work authorized prior and after completion and approve invoices for payment to contractors.
- Compile specifications for work to be placed on tender or quotation and recommend contractors to be used, project managing work in progress until completion.
- Ensure that new tenant installations are completed within the provided time frame, or where the Tenant Installation department is not responsible for such installation.
- Meet with tenants and resolve complaints as required.
- Manage onsite building staff.
- Carry out ad hoc tasks as required.
Financial and Administration:
- Ensure that major expenses are affected as per budgeted date to avoid variances and keep working budgets up to date.
- Maintain general correspondence to keep Centre Management, Property Managers, Building Staff, and Tenants informed of work to be affected.
- Conduct regular building inspections to ensure that contracted services and work are affected as per service agreement.
- Provide Asset Managers, senior Property, Regional, and Asset Managers with related reports when required.
- Compile visual and cost-accurate reports or quotations to Asset Manager and Property Management for major expenses to be motivated and approved.
- Attend monthly Portfolio meetings with Regional Manager and Asset Managers to report on variations, outstanding and uncompleted work, work in progress, and general items.
- Assist and/or guide Centre Management or Property Management and Building Staff with day-to-day maintenance-related problems experienced at the properties.
- Conduct regular stock control of goods, material, and consumables on the property.
- Comply with the Company Procurement Policy and other policies.
- Execute performance appraisals as required per company policy.
- Manage and maintain services contract audits on an annual basis or as required.
- Compile expense schedules, ops cost schedules, and national rates.
- Ensure that office and building staff shortfalls regarding training, performance, and quality of work are continuously noted and discussed with management.
Qualifications:
- Grade 12 (Matric), Relevant Diploma or degree related to Services, Operations, and/or Facilities Management and Infrastructure Management.
- Technical Qualification will be advantageous.
Experience / Skills:
- Minimum of 7 - 10 years experience in Property Services / Facilities Management or Operations.
- Understanding of maintenance planning and scheduling.
- The role requires travelling (in some cases across regions).
- Strong proficiency in relevant computer packages (MS Office) and software packages.
- Excellent attention to detail in respect of motivations, numeracy, and administrative accuracy.
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