VM Manager

1 week ago

Johannesburg, Gauteng, South Africa adidas Full time

Purpose & Overall Relevance for the Organization:

Contribute to store profitability by:

  • Meeting or exceeding sales and KPI targets within the store through flawless visual merchandising.
  • Coordinating team members to provide a leading shopping experience.

Key Responsibilities:

  • Monitor and analyze performance data and make any necessary adjustments to drive commercial success, especially within VM.
  • Allocate resources and organize processes, especially within visual merchandising, to drive efficiency and productivity in a variety of situations, including maintenance and layout of existing stores, floor plans and changes, in-store communication, reporting, and controlling costs.
  • Drive product presentation and best practice within visual merchandising for a meaningful consumer experience, from sell-in to sell-through.
  • Be a role model for customer service and meeting or exceeding customers' expectations.
  • Supervise and coordinate the team to ensure all customers receive an optimal service level at all times.
  • Lead your team to meet or exceed customer expectations at all times.
  • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
  • Use advanced category expertise to drive sales and customer loyalty in your assigned area.
  • Lead training for visual merchandising techniques and guidelines to follow marketing concepts and brand campaigns while supporting all team foundational and seasonal brand and product knowledge training.
  • Lead and coordinate team members to consistently execute and maintain established visual merchandising and in-store communication standards as per global guidelines and local directives, including placement and focus on key articles and ensuring alignment with given buying and merchandising timelines.
  • Manage merchandise delivery processing on the same day it arrives.
  • Keep an organized stockroom and direct sales floor replenishment to ensure the store's complete product offer is immediately available and easily accessible to customers on a consistent basis.
  • Execute all applicable loss prevention procedures.
  • Maintain a safe and productive shopping and working environment.
  • Support the recruitment, onboarding, training, coaching, and motivation of store team members to maximize their performance.
  • Share best practices to drive the overall store team performance and market visual merchandising strategy and implementation.
  • Support the market visual merchandising strategy through coaching and supporting visual merchandising champions.

Key Relationships:

  • Customers
  • Peers and Supervisor
  • VM back office, Trade Marketing back office, Retail back office

Knowledge, Skills and Abilities:

  • Ability to use critical thinking and creative ways to solve problems.
  • Passion for fashion & sports.
  • Organized and detail-oriented.
  • Good numeracy, literacy, verbal and written communication skills.
  • A good eye for style, coordination, and attention to detail.
  • Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures.
  • Strong leadership, interpersonal, and communication skills.
  • Strong ability to collaborate and influence across different levels and departments.
  • Thrives under ambiguity; open to change and act as an advocate for the 'new'.
  • Open to feedback; able to keep composure in stressful situations.
  • Passion for adidas brand and for sport.
  • Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc).

Requisite Education and Experience / Minimum Qualifications:

  • Minimum 3+ years' work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and comprehensive product, retail, and industry understanding, as well as first supervisor experience.
  • Intermediate numeracy and literacy and advanced verbal communication skills.

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

  • COURAGE: Speak up when you see an opportunity; step up when you see a need.
  • OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
  • INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
  • TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
  • INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
  • RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

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