Sales Manager

6 days ago

Durban, KwaZulu-Natal, South Africa Discovery Limited Full time

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Sales Manager - Discovery Connect - KZN

Business Unit: Discovery Connect

Function: Banking

Date: 5 Feb 2025

About Discovery Connect

People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a client's first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastest-growing divisions in the group. Representing all product lines (including Discovery Bank), there is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business.

Job Description

Accountability and leadership of a High Performing Sales Teams. Campaign and Leads Management, ensuring that campaigns and leads are correctly allocated and processed to drive sales/growth. Focusing on continuous team leader upskillings and development in order to create a highly motivated and engaged workforce. Supporting the overall growth and performance of the area aligned to the strategic objectives of the business unit.

  • Pioneering projects in line with the strategic vision of the business unit
  • Leading / coaching a team of seasoned team leaders to improve staff wellbeing, performance and operational losses
  • Recruitment – Responsible for area headcount, retention and attrition.
  • Achievement of sales and stretched targets.
  • Campaign and Leads Management, ensuring that campaigns and leads are correctly allocated and processed in conjunction with the Campaign and Sales manager and technical team.
  • Ongoing liaison and relationship building with various divisions within the organization.
  • MIS Reporting - creating and maintaining business reports
  • Business processes and operational improvement
  • Promote a positive and proactive approach and adherence to compliance and risk
  • Ability to effectively manage change within the environment.

Personal attributes and skills

The successful candidate will be expected to perform on, but not be limited to the following competencies:

  • Ability to lead, inspire and coach a telesales team.
  • Logical, analytical problem-solving ability.
  • Excellent interpersonal skills.
  • Excellent verbal and written communication skills.
  • Able to take initiative and exercise sound judgment and decision making.
  • Ability to deal positively with change and uncertainty.
  • Strong business acumen.
  • Able to identify, nurture and develop talent.
  • Ability to meet deadlines timeously.

Qualification & Experience

  • Matric (Grade 12)
  • 2 - 4 years sales management experience in a target-driven in/outbound sales call center.
  • Banking Industry experience
  • Must have Key Individual (KI)
  • Tertiary Education (advantageous)

EMPLOYMENT EQUITY

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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