Senior Access Control Administrator
1 day ago
Position title: SENIOR ACCESS CONTROL ADMINISTRATOR
Line Manager: BUSINESS SUPPORT MANAGER
Business Unit: CBRE EXCELLERATE
Main purpose / objective of the position:
Providing Access Control Administration to All Sanlam sites, Santam sites, Glacier sites as well as sites of Affiliated business units, Nationally
Decision Making Authority:
This position has the authority to:
- Execute all Key Performance Areas as stated on this form and in line with the Company approval framework and client policies and procedures.
Experience / Education:
- Minimum Grade 12
Skills Required:
- Bilingual
- Computer Literacy
- Fast Learner
- Can operate well under pressure
- Can operate independently at times
- Critical thinker
- Trustworthy
- Reliable
- Attention to detail
Knowledge Required:
- Knowledge of Access Control Administration
- Knowledge of Computer
Competencies Required:
- Drive and Productivity, Teamwork and co-operation
Duties & Responsibilities:
- Centralised access control administration of Sanlam Group (Sanlam / Santam Campus) primary offices and REMOTE SITES, Nationally
- Handling Access Control Related Queries for Sanlam Group (Sanlam / Santam Campus) primary offices and REMOTE SITES, Nationally
- Capture application for access cards and issuing of access cards
- Extend expired access cards
- Close "out of service" access cards
- Change laptop numbers on system and access cards
- Administration of information of access cards per telephone, email and walk-in clients
- Administration of visitor hosting privileges on approved cardholders
- Approving and activation of access cards for specific areas
- Log Calls for out of order access equipment (In and out of scope sites as needed)
- Maintaining of all administrative documents in line with POPIA compliance
- Provide activity reports of cardholders on request of legitimate management and/or role-players
- Activation, closure of access cards, telephonic queries, printing of access cards and general queries, Nationally for In and Out of Scope Buildings
- Process Applications and activate access card on ZK and ZK Glacier system
- Weekly relief at Santam Campus for the administration and auditing of their various Access Control Systems (MMS / ZKTeco) & the compliance of the prescribed access control policy & procedures
- Handling of Santam Campus queries daily, via email or telephonically
- Capturing and processing of Santam Campus new take On's
- Update of all remote sites access cards (Nationally)
- Printing of all remote sites access cards in scope and out scope buildings access cards
- Administration and maintenance of general database for contractors
- Administration of clearances and applications of Sanlam HO, Santam Campus and Data Centre access cards
- Ordering of stationary & consumables, access control related
- Compile monthly reports
- Provide training to applicable security and reception staff with regards to the operating of the access control system and policies and procedures
- Administration and maintenance of database for contractors regarding Clearances and work permits
- Request Quotes from supplier as needed
- Complete Request for purchase Order as needed
- Provide Building Occupancy stats monthly
- Administration of Touch & Buy system
- Liaison with mall vendors
- Monthly usage reports
- Activation of new vendors on system
- Administration and filing of relevant documentation for audit- & investigation purposes
- Daily monitoring & auditing the use of Visitors-, Day-, Contractors- & Temporary access cards
- Investigation & retrieving of lost access cards
- Yearly audit of all Sanlam cardholders
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