Senior Access Control Administrator

1 day ago


Cape Town, Western Cape, South Africa Excellerate Full time

Position title: SENIOR ACCESS CONTROL ADMINISTRATOR
Line Manager: BUSINESS SUPPORT MANAGER
Business Unit: CBRE EXCELLERATE

Main purpose / objective of the position:
Providing Access Control Administration to All Sanlam sites, Santam sites, Glacier sites as well as sites of Affiliated business units, Nationally

Decision Making Authority:

This position has the authority to:

  • Execute all Key Performance Areas as stated on this form and in line with the Company approval framework and client policies and procedures.

Experience / Education:

  • Minimum Grade 12

Skills Required:

  • Bilingual
  • Computer Literacy
  • Fast Learner
  • Can operate well under pressure
  • Can operate independently at times
  • Critical thinker
  • Trustworthy
  • Reliable
  • Attention to detail

Knowledge Required:

  • Knowledge of Access Control Administration
  • Knowledge of Computer

Competencies Required:

  • Drive and Productivity, Teamwork and co-operation

Duties & Responsibilities:

  • Centralised access control administration of Sanlam Group (Sanlam / Santam Campus) primary offices and REMOTE SITES, Nationally
  • Handling Access Control Related Queries for Sanlam Group (Sanlam / Santam Campus) primary offices and REMOTE SITES, Nationally
  • Capture application for access cards and issuing of access cards
  • Extend expired access cards
  • Close "out of service" access cards
  • Change laptop numbers on system and access cards
  • Administration of information of access cards per telephone, email and walk-in clients
  • Administration of visitor hosting privileges on approved cardholders
  • Approving and activation of access cards for specific areas
  • Log Calls for out of order access equipment (In and out of scope sites as needed)
  • Maintaining of all administrative documents in line with POPIA compliance
  • Provide activity reports of cardholders on request of legitimate management and/or role-players
  • Activation, closure of access cards, telephonic queries, printing of access cards and general queries, Nationally for In and Out of Scope Buildings
  • Process Applications and activate access card on ZK and ZK Glacier system
  • Weekly relief at Santam Campus for the administration and auditing of their various Access Control Systems (MMS / ZKTeco) & the compliance of the prescribed access control policy & procedures
  • Handling of Santam Campus queries daily, via email or telephonically
  • Capturing and processing of Santam Campus new take On's
  • Update of all remote sites access cards (Nationally)
  • Printing of all remote sites access cards in scope and out scope buildings access cards
  • Administration and maintenance of general database for contractors
  • Administration of clearances and applications of Sanlam HO, Santam Campus and Data Centre access cards
  • Ordering of stationary & consumables, access control related
  • Compile monthly reports
  • Provide training to applicable security and reception staff with regards to the operating of the access control system and policies and procedures
  • Administration and maintenance of database for contractors regarding Clearances and work permits
  • Request Quotes from supplier as needed
  • Complete Request for purchase Order as needed
  • Provide Building Occupancy stats monthly
  • Administration of Touch & Buy system
  • Liaison with mall vendors
  • Monthly usage reports
  • Activation of new vendors on system
  • Administration and filing of relevant documentation for audit- & investigation purposes
  • Daily monitoring & auditing the use of Visitors-, Day-, Contractors- & Temporary access cards
  • Investigation & retrieving of lost access cards
  • Yearly audit of all Sanlam cardholders
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