Medical Claims Auditor
5 days ago
Job Description
A global health and life insurance organisation is looking for a highly skilled professional with claims auditing experience, strong clinical expertise, and exceptional attention to detail.
This is an opportunity to join a highly professional team on a hybrid, 6-month fixed-term contract. You will be responsible for conducting detailed pre-payment claim audits to identify suspicious claims, ensure accuracy, and mitigate fraud risks before payment is processed.
This role is a proactive safeguard against fraudulent or invalid claims, reducing financial exposure to the organisation.
Key RolePre-payment Claims Auditing & Validation:
- Conduct regular audits of processed claims to identify discrepancies, fraud, and errors.
- Manage a list of suspicious claimants and conduct detailed audits before payment is approved.
- Perform sample audits on other claims to detect anomalies and ensure compliance with policy terms.
- Call medical service providers to verify treatments, procedures, and hospitalisation claims before payment.
- Validate claims against medical records, test results, and utilization histories.
- Ensure claims decisions align with policy conditions, ethical standards, and regulatory requirements.
- Maintain detailed records of audit processes, decisions, and outcomes.
Fraud Prevention & Risk Assessment:
- Identify potential fraudulent claims, abuse, and overbilling before payments are made.
- Escalate high-risk claims to the risk and legal departments for further investigation.
- Stay updated on industry fraud trends and emerging risk mitigation practices.
Stakeholder Collaboration & Communication:
- Collaborate with claims teams, risk management, and legal departments.
- Clearly communicate audit findings and recommendations to senior management.
- Address inquiries from policyholders regarding audit decisions.
- Ensure strict compliance with internal policies and industry regulations.
- Medical or clinical background (Nursing, Medicine, or Healthcare Claims Auditing preferred).
- Completed formal qualification: Ideally a Bachelor's degree in Nursing, Medicine, Insurance, or a related field.
- Minimum 3 - 5 years of experience in medical claims auditing, fraud detection, or risk management.
- Experience in pre-payment claims validation is highly advantageous.
- Proficiency in claims management systems and investigative tools.
- Organised with excellent attention to detail.
- Proven track record of quality communication ability.
- Good email communication skills.
- Respect for timelines and experience with deadline management.
- Self-motivated.
Clinical Expertise: Strong understanding of medical terminology, conditions, and treatments.
Critical Thinking: Ability to assess medical and financial documents to detect inconsistencies.
Regulatory Compliance: Knowledge of insurance policies and industry fraud detection strategies.
BenefitsOpportunity to work in a great business with a dynamic team committed to risk management and operational efficiency.
Hybrid working arrangement for JHB based candidate.
Fixed term contract with a focus on specialised expertise.
Key role in fraud prevention with a direct impact on company financials.
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