Facilities Coordinator

5 days ago


Durban, KwaZulu-Natal, South Africa Tsebo Solutions Group Full time

Duties & Responsibilities

Operational Delivery

  • Review visitor and client arrivals for the day
  • Attend to special arrival and meeting room requirements
  • Provide information about amenities, area and venues
Contractual Delivery

Ensure all company financial policies and procedures are complied with.

  • Ensure that where services are recovered internally, the appropriate information, controls, and systems are in place.
Customer Focus

Work with teams to develop and maintain a customer-focused attitude toward activities, concentrating on those that most strongly contribute toward improving customer lifetime value. Interact with clients to provide and process information in response to inquiries, concerns, and requests about products and services.

Code Of Conduct
  • Undertake such other responsibilities as directed by Management that will drive sustainability.
  • Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken.
  • Take responsibility for one's own performance.
  • Adhere to the TFS's Safety, Health, Environmental and Quality (SHEQ) Management System's Policies & Procedures as applicable to this position.
  • Ensure TFS ethical values are adhered to.
Skills and Competencies
  • MS Office Suite
  • Knowledge of equipment, materials and suppliers used in facilities management.
  • Good understanding of the utilisation of the INFO system.
  • Proficiency in English; knowledge of additional languages is a plus.
  • A customer-oriented and professional attitude.
  • Outstanding communication skills.
  • Excellent organizational and time-management skills.
  • Hospitality and customer centric focus.
  • Bilingual.
  • Knowledge and understanding of SLA.
  • High degree of computer literacy (MS Word, Power Point, Excel).
  • Excellent report writing skills.
Qualifications
  • Grade 12
  • Minimum 3 years' experience in a similar environment.
  • Must have handyman experience.
  • A building/facility qualification or experience would be an advantage.
  • Computer literacy on MS Office and Infor EAM.
  • Valid Driver's licence.
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