Commercial Sales Representative

3 weeks ago

Cape Town, Western Cape, South Africa DigiCert Full time

Job summary

We are in the market for a Commercial Sales Representative to join our GTM team in Cape Town.

As Commercial Sales Representative you will drive renewal strategy, proactively build relationships, deliver business outcomes, mitigate risk & churn, and deliver insights.

What you will do

  • Drive Renewal Strategy – Develop and execute retention strategies as part of the customer success plan for accounts.
  • Proactively Build Relationships – Build and maintain relationships with key decision-makers and Customers to influence adoption and customer success.
  • Supporting Customers - Guide Customers and customers to support channels available as part of the value DigiCert provides.
  • Delivering Business Outcomes – Define business outcomes and orchestrate success plans inclusive of customer priorities, milestones, risks, and metrics.
  • Mitigating Risk and Churn – Interpret and act on usage information focusing on "at risk" customers to mitigate churn and identify value optimization opportunities.
  • Enabling Customers and Customers – Demonstrate and educate Customers and customers on relevant functionality and content resulting in increased adoption.
  • Delivering Insights - Promote insights relevant to customers' workflow and act as a voice of the customer internally, feeding back their experiences.
  • Territory: US West Coast.

What you will have

  • 3+ years of experience managing the full sales cycle (inside or field sales) in the software space (essential).
  • Proficiency in English.
  • Ability to effectively navigate objections and challenges toward a win-win outcome and renewal.
  • Experience in transactional sales; high velocity.
  • Excellent time management skills.
  • Strong ability to collaborate with internal operational and account management teams.
  • Experience facilitating customer meetings and presenting to an audience in a concise, inspirational, and convincing manner.
  • Strong presentation skills (both verbal & written) and interpersonal skills; ability to organize and execute a sales plan.
  • A curious nature with a desire to learn and a competitive spirit.
  • Action-oriented mentality – loves to get things done

Benefits

  • Uncapped Commission.
  • Achievers club awards & Incentives.
  • Provident Fund.
  • Medical Aid + Gap Cover.
  • Employee Assistance Program.
  • Education Support Program.
  • Gym Reimbursement.
  • Life Insurance.
  • Disability Insurance.
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